Prints three sheets then stops

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  • riknight1972
    Technician
    • Apr 2016
    • 11

    #1

    Prints three sheets then stops

    I have a toshiba 3040c that prints 3 sheets and stop to warm up and it continues, I changed the fuser about a week ago but it was doing this for a month before this, is there something I need to reset or what can I do to fix this
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22874

    #2
    Re: Prints three sheets then stops

    Are there any jam codes or error codes stored in 9S-107? What media type are you using? What media type is designated on the machine? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • didi2005
      Trusted Tech

      250+ Posts
      • May 2011
      • 401

      #3
      Re: Prints three sheets then stops

      Thermopile?

      Comment

      • Aethanite
        Service Technician
        • Oct 2012
        • 42

        #4
        Re: Prints three sheets then stops

        100% Thermopiles.

        We have had quite a few machines start to do this as they get older. Remove the fuser unit, then take off two screws and take the entrance guide off. You will be able to see the two thermopiles. Using a clean cloth, clean the thermopile heads. Try not to touch it as the natural oil in our skin will cause more damage. Reassemble and test.

        Strangely, the majority of machines that do this to us are the higher spec of those series (3540/4540)

        Comment

        • riknight1972
          Technician
          • Apr 2016
          • 11

          #5
          Re: Prints three sheets then stops

          I just cleaned them and I am testing it now but if I need to replace them where would it be a good place to find parts,Im not a machine tech or have a good supply link of parts.

          Comment

          • toshibaestudio
            Trusted Tech

            100+ Posts
            • Jun 2016
            • 116

            #6
            Re: Prints three sheets then stops

            Originally posted by riknight1972
            I just cleaned them and I am testing it now but if I need to replace them where would it be a good place to find parts,Im not a machine tech or have a good supply link of parts.
            Thermopiles normally surface dirty...

            Temporary no stocks for thermopiles in my inventory, but if u really need it, pm me.

            Comment

            • riknight1972
              Technician
              • Apr 2016
              • 11

              #7
              Re: Prints three sheets then stops

              Originally posted by Aethanite
              100% Thermopiles.

              We have had quite a few machines start to do this as they get older. Remove the fuser unit, then take off two screws and take the entrance guide off. You will be able to see the two thermopiles. Using a clean cloth, clean the thermopile heads. Try not to touch it as the natural oil in our skin will cause more damage. Reassemble and test.

              Strangely, the majority of machines that do this to us are the higher spec of those series (3540/4540)
              that worked and thank you for all your help everyone

              Comment

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