Today I seem to be getting a lot of phone calls from customers saying the machine is offline. Is anyone else seeing anything like this?
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Re: Off Line
What model(s)? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: Off Line
Toshiba es4520c and es4540c family.Comment
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Re: Off Line
If the MFP will connect to my laptop then it's they're network. I've had a couple networks recently that would not assign and IP address. When I selected an open static address, communication was iffy even then. Simply ping the gateway or DNS continuously, and watch your response times.
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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