Toshiba 2050c vertical black line

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  • barber782
    Trusted Tech

    250+ Posts
    • Aug 2011
    • 279

    #1

    Toshiba 2050c vertical black line

    Hi everyone,

    Got a weird one. Iv attatched a sample.
    Toshiba 2050c producing a vertical black line on printing.
    Checked the transfer belt, drum and dev. All looks normal.

    Any suggestions sound be great



    Sent from my SM-N9005 using Tapatalk
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22930

    #2
    Re: Toshiba 2050c vertical black line

    To me that looks like an E020 paper jam. If the paper had actually made it out of the machine, I might consider it as a quality issue. That discolored area at the right is where the paper sat in the fuser and cooked for a while, until someone removed it.

    It's fairly common to have the drive gears in the fuser unit fail, or maybe the enduser incorrectly latched the fuser.

    My suggestion is that you resolve the paper jam condition first, then see if your quality issue remains. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • barber782
      Trusted Tech

      250+ Posts
      • Aug 2011
      • 279

      #3
      Re: Toshiba 2050c vertical black line

      Sorryvthe yellow bit is the table behind lol. It has jammed intermittently with a fold in the middle. Not sure its related. The paper usually makes it out, and it looks like the sample shown.

      Sent from my SM-N9005 using Tapatalk

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22930

        #4
        Re: Toshiba 2050c vertical black line

        This piece of paper exited the machine and is fully fused? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • barber782
          Trusted Tech

          250+ Posts
          • Aug 2011
          • 279

          #5
          Re: Toshiba 2050c vertical black line

          Exits the machine fused. The pattern is on the transfer belt to. Iv noticed the that the dashed bits line up with the text and are slightly raised on the page.

          Sent from my SM-N9005 using Tapatalk

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22930

            #6
            Re: Toshiba 2050c vertical black line

            LT, long edge feed? Affecting only black or colors also? Which colors?
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • barber782
              Trusted Tech

              250+ Posts
              • Aug 2011
              • 279

              #7
              Re: Toshiba 2050c vertical black line

              Yes

              Sent from my SM-N9005 using Tapatalk

              Comment

              • ARMAN.MZ
                Trusted Tech

                100+ Posts
                • Sep 2016
                • 100

                #8
                Re: Toshiba 2050c vertical black line

                Originally posted by barber782
                Hi everyone,

                Got a weird one. Iv attatched a sample.
                Toshiba 2050c producing a vertical black line on printing.
                Checked the transfer belt, drum and dev. All looks normal.

                Any suggestions sound be great



                Sent from my SM-N9005 using Tapatalk
                check black unit drum cleaner and charger just black



                Telegram ID : @armanmahzun

                Comment

                • Vincent128
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Sep 2015
                  • 342

                  #9
                  Re: Toshiba 2050c vertical black line

                  Your going to have to do a little bit more standard technician troubleshooting on this one.

                  Which tray?
                  What happens when you change orientation?
                  What happens with a different tray?
                  Does it do it from the bypass?
                  What are your PM counts?

                  Inspect paper switching gates and for toner buildup/burrs/cuts.
                  Inspect fuser entrance and lower separation plate for toner buildup.

                  Comment

                  • xeclectron
                    Technician
                    • Sep 2016
                    • 10

                    #10
                    Re: Toshiba 2050c vertical black line

                    Try swapping main charge units over, could be a hairline crack in the housing. This is to cause me all sorts of weird issues.

                    Sent from my SM-T805 using Tapatalk

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22930

                      #11
                      Re: Toshiba 2050c vertical black line

                      Originally posted by blackcat4866
                      LT, long edge feed? Affecting only black or colors also? Which colors?
                      Originally posted by barber782
                      Yes

                      Sent from my SM-N9005 using Tapatalk
                      "Yes" to what? =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • barber782
                        Trusted Tech

                        250+ Posts
                        • Aug 2011
                        • 279

                        #12
                        Re: Toshiba 2050c vertical black line

                        Long edge feed and black only

                        Sent from my SM-N9005 using Tapatalk

                        Comment

                        • didi2005
                          Trusted Tech

                          250+ Posts
                          • May 2011
                          • 401

                          #13
                          Re: Toshiba 2050c vertical black line

                          Originally posted by xeclectron
                          Try swapping main charge units over, could be a hairline crack in the housing. This is to cause me all sorts of weird issues.

                          Sent from my SM-T805 using Tapatalk
                          Since the problem is only happen on K-PU, swapping main charger unit or whole set drum unit is a good way to narrow down the issue.
                          Inspect the main charger electrode whether is out of position due to broken rear terminal.

                          Comment

                          • ShonRipz
                            Technician
                            • May 2017
                            • 33

                            #14
                            Re: Toshiba 2050c vertical black line

                            Go to user tools -admin - and print a color calibration chart and upload the result into this thread. Seeing that sheet could really help troubleshoot this issue.

                            Comment

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