Toshiba Studio 202L - F103 Error Message

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  • dmorales
    • Dec 2024

    Toshiba Studio 202L - F103 Error Message

    Hello.

    I have a client that just requested support on an old Toshiba Studio 202L. Error message is F103. The system appears to be offline and the computers can't communicate to it. I see the status on the router as offline and I can't ping the ip address.

    From all my search it points to the hard disk. The copier is obsolete and I can't find any instructions on the HDD replacement procedures. The other issue is how can I obtain the correct firmware that is need?

    Is it possible that I can clone the HDD to the replacement assuming it works to avoid dealing with the firmware?

    How can I obtain the procedures to check for HDD errors? Is it even worth my time to invest to fix the copier?

    Any help is appreciated.
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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22703

    #2
    Re: Toshiba Studio 202L - F103 Error Message

    LMGTFY

    No you cannot clone a working drive. It doesn't work that way. Firmware must be installed using the service mode.

    Is it worth it? If it's only a HDD and 1 hour labor yes. If there's anything additional ... probably not.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • dmorales

      #3
      Re: Toshiba Studio 202L - F103 Error Message

      Originally posted by blackcat4866
      LMGTFY

      No you cannot clone a working drive. It doesn't work that way. Firmware must be installed using the service mode.

      Is it worth it? If it's only a HDD and 1 hour labor yes. If there's anything additional ... probably not.
      =^..^=
      Thank You. I found the manual. It seems that after replacement of HDD i'll need to update the firmware.

      Do you know how I can get the firmware files? Thanks.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22703

        #4
        Re: Toshiba Studio 202L - F103 Error Message

        Yes, I know how to get the firmware files.
        But I don't know how you'll get the firmware files. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • dmorales

          #5
          Re: Toshiba Studio 202L - F103 Error Message

          Originally posted by blackcat4866
          Yes, I know how to get the firmware files.
          But I don't know how you'll get the firmware files. =^..^=
          sent you pm

          Comment

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