I've got a few of these (e-305/456) that are losing their IP address and going to all "0's".. toshiba support says network static causing the issue... any experience with this?
Thanks in advance.
OC
Thanks in advance.
OC
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Re: Losing IP address...
If you've got a dupe on the network the Toshiba could reset your IP.
I would unplug the network cable from the MFP and plug it into my laptop. Now ping the printers IP address. do you get a response? If yes, clearly the printer is disconnected so something else is duping your IP.
If you have a utility like NetScan you can get the MAC address and manufacturer of the offending device and notify the local IT that they have an IP conflict, and the MAC address of the device is: ...
You're work is done.
If the local IT cannot understand, they should be looking for a new occupation. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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