E2050c line

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  • didi2005
    Trusted Tech

    250+ Posts
    • May 2011
    • 401

    E2050c line

    Solid black line appear when printing counter list or colour print. The back of counter list also got similar line, except not so solid. Same line found on 2nd transfer roller. I've cleaned 2nd transfer roller but the line come back when print, checked k pu main charger & drum, checked transfer cleaner blade, no line on transfer belt, no line on fuser unit....Any sugesstion?

    20180411_200834.jpg20180411_200045.jpg
  • Blizzoo
    Senior Tech

    Site Contributor
    500+ Posts
    • Aug 2013
    • 588

    #2
    Re: E2050c line

    Swap K with Y drum unit and do some tests, you may need to replace the transfer belt cleaning blade, check the bushings if gum up and hard to turn on the ends of the tbu cleaning facing roller.
    Defects are simple, our mind is complicated

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698

      #3
      Re: E2050c line

      Originally posted by Blizzoo
      Swap K with Y drum unit and do some tests, you may need to replace the transfer belt cleaning blade, check the bushings if gum up and hard to turn on the ends of the tbu cleaning facing roller.
      It's not always easy to tell where that line is coming from, and color is not always conclusive. Here's an example:
      Primary transfer waste toner is usually between brown and purple colored, but if your enduser is printing a very high percentage of black, your primary transfer waste toner will be mostly black too.

      A simple visual inspection should help you find your line:
      1) Start by examining each drum for poor drum cleaning, or a small fiber stuck to the blade focusing the primary charge in one area. Rotate each drum manually to see if the drum continues to clean well.
      2) Check that the primary transfer belt is cleaning properly. Something as simple as a hair dragging along the primary transfer belt can create a line like this. The reason you see the toner on the backside of the paper is because not only is the line created in the latent developed image on the primary transfer belt, it is created between the the image areas, and continues to transfer to the secondary roller between pages, then is transferred to the backside of the paper.
      3) Actually the fuser is the most likely cause. Check the pressure roller where the claws contact it. My guess is that the teflon is torn through. As a result, small amounts of residual toner from the heat belt transfer to the pressure roller in the torn areas, then stick to roller until paper picks it up.
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • didi2005
        Trusted Tech

        250+ Posts
        • May 2011
        • 401

        #4
        Re: E2050c line

        Replaced 2nd transfer roller, transfer belt cleaning blade, swapped k drum unit, still the same line appear...
        When printing counter list, before reach fuser i stop the machine, found the line appear on k drum unit & partial transfer belt unit...
        Suspect k print head issue, visually checked & cleaned....

        Comment

        • gliderider
          Trusted Tech

          100+ Posts
          • May 2015
          • 131

          #5
          Re: E2050c line

          It appears that the problem is a mechanical issue verses an electronic issue since the line extends to the edge of the paper. I don't think the printhead is the issue. Is the transfer belt turning smoothly? Have you disassembled the transfer belt and checked it? There were numerous updates to it.

          Comment

          • didi2005
            Trusted Tech

            250+ Posts
            • May 2011
            • 401

            #6
            Re: E2050c line

            Found that the line appear on k drum, after print out, no more line on transfer belt which mean the cleaning is good...
            Same as drum unit, after print out no line appear on drum, which mean cleaning ia good...

            Below is the 18fax charts, all colours with solid black line...
            IMG-20180412-WA0000.jpg


            I dont have alcohol, wonder can use contact cleaner to clean print head?

            Comment

            • gliderider
              Trusted Tech

              100+ Posts
              • May 2015
              • 131

              #7
              Re: E2050c line

              You should'nt need anything stronger than water.

              Comment

              • Blizzoo
                Senior Tech

                Site Contributor
                500+ Posts
                • Aug 2013
                • 588

                #8
                Re: E2050c line

                Originally posted by blackcat4866
                It's not always easy to tell where that line is coming from, and color is not always conclusive. Here's an example:
                Primary transfer waste toner is usually between brown and purple colored, but if your enduser is printing a very high percentage of black, your primary transfer waste toner will be mostly black too.

                A simple visual inspection should help you find your line:
                1) Start by examining each drum for poor drum cleaning, or a small fiber stuck to the blade focusing the primary charge in one area. Rotate each drum manually to see if the drum continues to clean well.
                2) Check that the primary transfer belt is cleaning properly. Something as simple as a hair dragging along the primary transfer belt can create a line like this. The reason you see the toner on the backside of the paper is because not only is the line created in the latent developed image on the primary transfer belt, it is created between the the image areas, and continues to transfer to the secondary roller between pages, then is transferred to the backside of the paper.
                3) Actually the fuser is the most likely cause. Check the pressure roller where the claws contact it. My guess is that the teflon is torn through. As a result, small amounts of residual toner from the heat belt transfer to the pressure roller in the torn areas, then stick to roller until paper picks it up.
                =^..^=
                I have been once in the situation when I had a moment of 'something is not right' caused by a piece of hair of someone in the office after a PM on a 6570c, I took apart the main charges a few times plus other things, I've done the tests just in 04 Start on halftones and those lines were as the printed color, I was amazed when found that.




                I didn't seen any damaged printheads in these machines but worth a try to check the flat cables on each end of the printheads.
                Defects are simple, our mind is complicated

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22698

                  #9
                  Re: E2050c line

                  I haven't seen any bad LED printheads on any of the Weisshorn series. If it was a dirty printhead you would be seeing voids, not lines.

                  I suppose it wouldn't do any harm to re-seat the LED array ribbon cables ... keep in mind that it's very easy to damage ribbon cables. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • didi2005
                    Trusted Tech

                    250+ Posts
                    • May 2011
                    • 401

                    #10
                    Re: E2050c line

                    Originally posted by blackcat4866
                    I haven't seen any bad LED printheads on any of the Weisshorn series. If it was a dirty printhead you would be seeing voids, not lines.

                    I suppose it wouldn't do any harm to re-seat the LED array ribbon cables ... keep in mind that it's very easy to damage ribbon cables. =^..^=
                    I reseated the flat cable...still the same...

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22698

                      #11
                      Re: E2050c line

                      Only one? There should be four, minimum. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • didi2005
                        Trusted Tech

                        250+ Posts
                        • May 2011
                        • 401

                        #12
                        Re: E2050c line

                        Originally posted by blackcat4866
                        Only one? There should be four, minimum. =^..^=
                        Based on my experience on toshiba models, is very fagile,do not simply touch unrelated parts,haha.

                        Anyhow, problem solved after replaced whole led unit, below is the problem led, nothing wrong with the k print head surface...

                        IMG-20180413-WA0011.jpg

                        Comment

                        • Blizzoo
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Aug 2013
                          • 588

                          #13
                          Re: E2050c line

                          Interesting fault, I would appreciate if anyone has an explanation of how does the K drum was charged and LED ON to cause that line. Thanks for letting us know the fix.
                          Defects are simple, our mind is complicated

                          Comment

                          • didi2005
                            Trusted Tech

                            250+ Posts
                            • May 2011
                            • 401

                            #14
                            Re: E2050c line

                            I think the faulty print head keep beaming/charging the drum causing the solid black line...This may be why the line stick on the 2nd transfer roller.

                            PS: Without the harness holding jig, we can tide up the connector & flat cable using tape, can be take out easily. But when install back the led unit, one person very hard to get it done since the hole not big, luckily customer willing to help pushing in the led unit while I get the connectors pass the hole

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22698

                              #15
                              Re: E2050c line

                              Yes disassembly takes a while but is not difficult. It really does take two persons to get the wiring routed back through the slots.

                              If I were to make a guess, I'd say that the circuitry that controls the black LED is turning ON a group of LEDs continuously. It's the only explanation. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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