toshiba e-studio 3530c off line

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  • bruce 49dcs
    Trusted Tech

    100+ Posts
    • Jan 2017
    • 140
    #1

    toshiba e-studio 3530c off line

    this machine actually belongs to my IT guy and he swears the nic is bad
    the machine goes off line after some time not sure how long but they say when it does they cant ping it or anything and only comes back after rebooting the machine
    i did 08-693 the ip address is static im wondering if there is an 08 setting for the nic to time out or not time out maybe a bad driver any ideas would help
    thanks in advance
    bruce
    49 dollar copier service
    Tags: bad, line, nic, time
    • didi2005
      Trusted Tech

      250+ Posts
      • May 2011
      • 401
      #2
      Re: toshiba e-studio 3530c off line

      If NIC faulty, reboot machine suppose still no connection...

      U can try bypass the network, hook up a laptop and perform ping test non stop and prove to the IT guy...

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22699
          #3
          Re: toshiba e-studio 3530c off line

          You want to know how many bad Toshiba NIC cards I've seen? None ever.

          Connect it to your laptop via a known good crossover. Set up two static IP's. Print, Scan, Ping, view the webpage, whatever.

          My guess is that there's a dupe. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Scott
              Trusted Tech

              Site Contributor
              100+ Posts
              • Dec 2009
              • 185
              #4
              Re: toshiba e-studio 3530c off line

              Only seen 1 bad NIC card since copiers went digital. IT guys are the toughest guys to prove that to, especially if they diagnosed it. IP conflict??

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