Firmware issu

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  • riyadh hossainbd
    Trusted Tech
    • Dec 2015
    • 239

    Firmware issu

    When Try to update Firmware, it Show an error . Model es2820c, whats the problem?

    Sent from my vivo X7 using Tapatalk
  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 7874

    #2
    Re: Firmware issu

    Is the firmware located on the root of the USB drive not under any sub folder?

    Are you trying to install V331 firmware?

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22696

      #3
      Re: Firmware issu

      I seem to recall getting that message when I forgot to load the firmware to the stick. It would probably be best to reformat the drive FAT32 then copy the firmware folder: 2820C_3530C and file: mentusb2.o to the root.

      You may find that it's covered in the manual. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • riyadh hossainbd
        Trusted Tech
        • Dec 2015
        • 239

        #4
        Re: Firmware issu

        Originally posted by SalesServiceGuy
        Is the firmware located on the root of the USB drive not under any sub folder?

        Are you trying to install V331 firmware?
        U are right, I tried to install v331. Have any problem of that Firmware?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22696

          #5
          Re: Firmware issu

          Originally posted by riyadh hossainbd
          U are right, I tried to install v331. Have any problem of that Firmware?
          It won't scan to Gmail, but that might not matter. If you're scanning to Gmail you'll want ttec364.
          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • MUMMIM
            Trusted Tech
            • Jan 2008
            • 125

            #6
            Re: Firmware issu

            Originally posted by blackcat4866
            It won't scan to Gmail, but that might not matter. If you're scanning to Gmail you'll want ttec364.
            =^..^=
            what is ttec364 ? can you tell us to know and how can we install it

            regard

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: Firmware issu

              Originally posted by MUMMIM
              what is ttec364 ? can you tell us to know and how can we install it

              regard
              ttec364 is a firmware version/revis....

              are you a tech? you don't know how to install firmware? do you HAVE the manual? GET IT READ IT!

              Comment

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