eStudio 357 F101_4 error

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097
    #1

    eStudio 357 F101_4 error

    Hey gang,

    I've got a Toshiba I'm going to see in the morning with a hard drive (F101) error. I'm going to attempt to recover the partition, but if that fails I know I'll need to replace the HDD. Can someone point me to the correct system firmware?

    Thanks in advance!
    Tags: error, fails, hdd, replace, system
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: eStudio 357 F101_4 error

      version 1281

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • guitar9199
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2016
          • 1097
          #3
          Re: eStudio 357 F101_4 error

          Attempted the recovery steps in the Service Manual... it came up ONCE after initializing the /work partition, then crashed again. F101, F105 and F106 errors. Guess the hard drive is next.


          It was only after I spent an hour working on the machine, when someone said.... "Oh yeah....we forgot to tell you we had a major power outage just before the copier threw the error!!"|

          .....I'm not really an artist, so I can't draw anyone a picture of what my "shocked face" looks like.... so you'll just have to use your imagination.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808
              #4
              Re: eStudio 357 F101_4 error

              Originally posted by guitar9199
              Attempted the recovery steps in the Service Manual... it came up ONCE after initializing the /work partition, then crashed again. F101, F105 and F106 errors. Guess the hard drive is next.
              It was only after I spent an hour working on the machine, when someone said.... "Oh yeah....we forgot to tell you we had a major power outage just before the copier threw the error!!"|
              .....I'm not really an artist, so I can't draw anyone a picture of what my "shocked face" looks like.... so you'll just have to use your imagination.
              I would have given them the " ARE you fucking kidding me? NOW you tell me this?" face. Always assume the customer either 1) lied 2) forgot to give COMPLETE information P.S. you can use those same assumptions when dealing with the boss man ;-)

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22703
                  #5
                  Re: eStudio 357 F101_4 error

                  Originally posted by guitar9199
                  Attempted the recovery steps in the Service Manual... it came up ONCE after initializing the /work partition, then crashed again. ...
                  Did you get a clone during that short window? =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • toshibaestudio
                      Trusted Tech

                      100+ Posts
                      • Jun 2016
                      • 116
                      #6
                      Re: eStudio 357 F101_4 error

                      U should format HDD and install System Software (HD data) *firmware.
                      If u lucky enough, no need to replace HDD.
                      Stick to the service manual troubleshooting steps.

                        Comment

                        • Blizzoo
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Aug 2013
                          • 588
                          #7
                          Re: eStudio 357 F101_4 error

                          If the pending sector count C5 in HDD SMART Info (08-9065 or in 5C mode) is 1 or more then HDD needs replacement, formatting it is just a matter of time until the error comes back to you.
                          Defects are simple, our mind is complicated

                            Comment

                            • didi2005
                              Trusted Tech

                              250+ Posts
                              • May 2011
                              • 401
                              #8
                              Re: eStudio 357 F101_4 error

                              Originally posted by Blizzoo
                              If the pending sector count C5 in HDD SMART Info (08-9065 or in 5C mode) is 1 or more then HDD needs replacement, formatting it is just a matter of time until the error comes back to you.

                                Comment

                                • Vincent128
                                  Trusted Tech

                                  Site Contributor
                                  250+ Posts
                                  • Sep 2015
                                  • 332
                                  #9
                                  Re: eStudio 357 F101_4 error

                                  One reason I love the MFP Mobile Diagnostics tool and the Cloud Connect...You should have seen "OFF" in the power section of the data collection, letting you know they had a power failure once you recovered it enough to power on and export the CSV's..also useful as proof of power failures or crappy power when machine eat HDD's


                                  Originally posted by guitar9199
                                  Attempted the recovery steps in the Service Manual... it came up ONCE after initializing the /work partition, then crashed again. F101, F105 and F106 errors. Guess the hard drive is next.


                                  It was only after I spent an hour working on the machine, when someone said.... "Oh yeah....we forgot to tell you we had a major power outage just before the copier threw the error!!"|

                                  .....I'm not really an artist, so I can't draw anyone a picture of what my "shocked face" looks like.... so you'll just have to use your imagination.

                                    Comment

                                    Previous template Next
                                    Working...