Toshiba e studio Error E062

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  • copyguy69
    Technician

    50+ Posts
    • Feb 2016
    • 87
    #1

    Toshiba e studio Error E062

    The paper feeds from the 2nd cassette and makes it 2" out of the fuser and jams. The error is for an incorrect paper size setting for the cassette, but it is set correctly. The paper also has a crease 2" from the lead edge if it does make it through and also make a paper crunching noise. I am going to look at transport clutches tomorrow. Has anyone had this problem before? Thanks in advance

    copyguy69
    Tags: cassette, crunching, error, make, paper
    • ablepe
      Technician
      • Jan 2014
      • 40
      #2
      Re: Toshiba e studio Error E062

      Originally posted by copyguy69
      The paper feeds from the 2nd cassette and makes it 2" out of the fuser and jams. The error is for an incorrect paper size setting for the cassette, but it is set correctly. The paper also has a crease 2" from the lead edge if it does make it through and also make a paper crunching noise. I am going to look at transport clutches tomorrow. Has anyone had this problem before? Thanks in advance

      copyguy69
      Disconnect the LOW SPEED CLUTCH and try to make copies now.....I think it will work
      Attached Files

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22703
          #3
          Re: Toshiba e studio Error E062

          Nope. I'm not psychic.

          What model? =^..^=

          If this is a Loire, Loire X, or Loire 2X...
          ... and it's got a LCF paper deck
          ... and the E062 jams are from the LCF
          ... and there is a Z-fold intermittently
          ... and the loop 05-452-0 is set to "20"

          then you can try reducing the loop adjustment to around 10.

          That's a lot of IFS. It helps if you would include some of that information. =^..^=
          Last edited by blackcat4866; 10-04-2018, 02:02 AM.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Hansen88
              Service Manager

              Site Contributor
              1,000+ Posts
              • Dec 2009
              • 1020
              #4
              Re: Toshiba e studio Error E062

              On the ES 450-452 type models the snap in guide that is right below the registration roller gets bowed and will cause 062 codes. They came out with a metal bar that taped onto the plastic guide to keep is straight. Still though dont know which model you are working on.

                Comment

                • copyguy69
                  Technician

                  50+ Posts
                  • Feb 2016
                  • 87
                  #5
                  Re: Toshiba e studio Error E062

                  Sorry - been a little overwhelmed lately - the model is an e Studio 206L

                  No it does not have a LCT - Jam from 2nd cassette as stated
                  It is not Z folding the paper - just a crease
                  I don't know if it crosses to any Loire
                  Makes a noise like it is crunching a paper, but leaves only a crease

                  I think you guys are on track with the clutch and guide.

                  Thanks for your assistance

                  copyguy69

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22703
                      #6
                      Re: Toshiba e studio Error E062

                      eS206=Loire X
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • BemoanerOfToner
                          • Dec 2024
                          #7
                          Re: Toshiba e studio Error E062

                          Originally posted by blackcat4866
                          eS206=Loire X

                          Is the Loire X just a rebrand for sale outside the United States?

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22703
                              #8
                              Re: Toshiba e studio Error E062

                              No, it's the Series or Family or Engineering name.

                              You're a Kyocera guy. KM3050ci-5550ci is an AlphardI, KM3051-5551ci is an AlphardII. Like that.
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • MarkG52
                                  Technician
                                  • Oct 2017
                                  • 29
                                  #9
                                  Re: Toshiba e studio Error E062

                                  As blackcat said, adjust your aligning values. Another thing to look at is the Registration Sensor Actuator and the 1st Transport Sensor Actuator. Whne these get worn they will cause E061/62 jams.

                                    Comment

                                    • arnh79
                                      Trusted Tech

                                      Site Contributor
                                      VIP Subscriber
                                      250+ Posts
                                      • Apr 2010
                                      • 459
                                      #10
                                      Re: Toshiba e studio Error E062

                                      I would also check the guide on the transfer door just before the reg. roller. They often wear down and will cause the exact symptoms you're describing. I stock the part because we replace it quite often.
                                      Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

                                        Comment

                                        • lazymangr
                                          Trusted Tech

                                          100+ Posts
                                          • Feb 2017
                                          • 115
                                          #11
                                          Re: Toshiba e studio Error E062

                                          you can also check the 2nd tray side door if it snaps properly. try print with one hand applying pressure to 2nd door. the magnet there sometimes it dont snap properly giving e062 and most of the times e220

                                            Comment

                                            • ARMAN.MZ
                                              Trusted Tech

                                              100+ Posts
                                              • Sep 2016
                                              • 100
                                              #12
                                              Re: Toshiba e studio Error E062

                                              Originally posted by copyguy69
                                              The paper feeds from the 2nd cassette and makes it 2" out of the fuser and jams. The error is for an incorrect paper size setting for the cassette, but it is set correctly. The paper also has a crease 2" from the lead edge if it does make it through and also make a paper crunching noise. I am going to look at transport clutches tomorrow. Has anyone had this problem before? Thanks in advance

                                              copyguy69
                                              0/8 :449 =1



                                              Telegram ID : @armanmahzun

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