Obtaining IP Config Estudio 3040

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  • aabs
    Technician
    • Jun 2015
    • 15
    #1

    Obtaining IP Config Estudio 3040

    Hi All,
    I am getting no assistance from a large network administrator.
    I have to replace all Toshiba devices on the network and would ideally like to use the static address these devices are already on.
    Sounds simple but the devices are locked down with papercut and when I log in as a user administration is greyed out in user functions.
    Here is where my problem lies.

    No local IT administrator so and cant obtain the papercut administrator usr/passwd (tried default but has been changed).
    No access to papercut server to identify by serial number.
    All clients are set up for follow you printing so no host name to reverse look up.

    I am a Ricoh tech so would have many ideas how to work around this on my kit but on the Toshiba kit its a little more tricky as there is no GUI in service mode like the Ricoh kit so cant browse around service mode.

    Is there any way to print out a ip config in service mode ?
    Is there any way to disable papercut in service mode so I can access administration tools within user functions on the MFD ?
    Any other suggested method are welcome as I have many different studio models to try to resolve the current static addresses in use.
    Tags: devices, kit, mode, papercut, service
    • Ketchup
      Technician
      • Jan 2019
      • 18
      #2
      Re: Obtaining IP Config Estudio 3040

      Well you could use a ip finder program running on a windows computer on that network to help you. Otherwise, you would have to service code papercut out of the picture.

      I use "advanced IP scanner"
      All toshiba's normally show up with "MFP######", but whatever host name is now, that should show.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808
          #3
          Re: Obtaining IP Config Estudio 3040

          have you tried from windows RUN> ipconfig /a
          there are other command line commands.. depending on what you need

          IP Tracker: Track & Trace IP Address, IP Tracer, Find My IP Location

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22698
              #4
              Re: Obtaining IP Config Estudio 3040

              Each of these solutions will work. I'm partial to SoftPerfect NetworkScanner: SoftPerfect Network Scanner : fast, flexible, advanced

              It's got a ton of features, and still free I think. You can see the IP, Mac address, and open ports of every device on the network, and if you have the current database it will identify the manufacturer of each device. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

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