I ordered one of these in to take a look at before I signed on the dotted line to become a Toshiba dealer. It is a lease return with 56K on color and 75k on B/W. If it was a Ricoh I would know exactly what to do but not on a Toshiba. I have the service manual but would like to save some time if I can. What direction should I go with this (attached) image? The left one is the copy BTY. Thanks for your help!
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Re: Ricoh tech needing help with 3505AC
Bueller? Bueller? -
Re: Ricoh tech needing help with 3505AC
Look into the Automatic Gamma adjustment in your "Image Quality Adjustment: Copying" section of your manual.
My Toshiba training ended with the 2500C/3500C models, but I'm sure the process hasn't changed THAT much.
Good luck.Comment
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Re: Ricoh tech needing help with 3505AC
I have no manuals for this model also. Generally speaking guitar9199 is right, do Image Quality Control then Calibration. You may also check here:
It is an preceding, but very good Imaging manual for older e-Studio 4520C series.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Ricoh tech needing help with 3505AC
Go into user functions
Select admin tab pw 123456
Run color registration then
Color calibration, pick calibrate and a internal print will print
Follow prompts
Image units come right out the front. Behind the waste bottleComment
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Re: Ricoh tech needing help with 3505AC
Stay far away!!Comment
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Re: Ricoh tech needing help with 3505AC
There okay I'm just not a big fan. We ordered a couple brand-new and he came in damage right in the box. How to get them replaced. Then the problems I have is with their support and the fyi website it's old and antiquated and out of date compared to the other brands we take care of.
I guess my problem with Toshiba is getting help on the back half when you do have a problem.
I guess I'm very biased because we purchased 10 of them and seven have weird problems and it seems to me that they don't come up with fixes just firmware or software updates.Comment
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Re: Ricoh tech needing help with 3505AC
If you print these pages then scan (or preferably photograph) the results, I can offer an opinion:
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Ricoh tech needing help with 3505AC
Thayer was spot on! I figured it would be something simple for you guys as this would have been for me on a Ricoh. Like all of you, I am crazy busy and just haven't had time to go over the manual yet so again I thank you for saving me that time. I promise I will read the manual this weekend to not waste everyone's time on something as simple as this in the future!!!!Comment
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Re: Ricoh tech needing help with 3505AC
You have a point, but we are not having issues with new ones, its the pm time 8508/7605ac developers. The devs are leaking and destroying the gears/seals, some way before pm. Toshiba bought and paid for company boys do nothing but "send us all your data and the destroyed units"....here's an updated wire scraper and front block-NOTHING to do with issue, plastic is crap, these are a fail compared to the 6550/6570 developers. You get nowhere reporting it, you do all research and development and TABs wants you to send the info.
Then they release the 8518a/7516ac with the same dang problem.Comment
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