ES 287 csl

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  • coachjillm60
    Junior Member
    • Feb 2013
    • 7
    #1

    ES 287 csl

    Machine blurrs and smudges intermittent!
    Replaced transfer belt and black drum still happens.
    It seems trail edge smears with a grey smudge on edge of page . Thanks for any thoughts Jim
    Tags: edge, grey, page, smears, smudge
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22699
      #2
      Re: ES 287 csl

      I seem to recall the fuser becoming difficult to turn, causing compression blurs and paper jams. Setting the machine to heavy paper media type temporarily allows paper to pass, since it slows the print speed. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • SalesServiceGuy
          Field Supervisor

          Site Contributor
          5,000+ Posts
          • Dec 2009
          • 7874
          #3
          Re: ES 287 csl

          Make sure the 4 LEDs are clean. One minute job with a tissue.

            Comment

            • coachjillm60
              Junior Member
              • Feb 2013
              • 7
              #4
              Re: ES 287 csl

              Thanks for input ! Yes LED,s are cleaned and as I saisbits inttermitant ! I am leaning towards fuser also like black cat said , I will do as he suggested as a test and change paper media stettings! Thanks again..

                Comment

                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 7874
                  #5
                  Re: ES 287 csl

                  The now discontinued e287cs/ e347csl series proved to be very problematic with regards to Service Dept reliability and profitability.

                  You should be dropping heavy hints to the customer to make plans as soon as possible to upgrade this copier to a new e389cs.

                    Comment

                    • rspicer
                      Technician

                      Site Contributor
                      50+ Posts
                      • Oct 2015
                      • 97
                      #6
                      Re: ES 287 csl

                      I've seen this quite a few times with that family of machines. It was always the fuser.

                        Comment

                        • antone
                          Trusted Tech

                          250+ Posts
                          • Oct 2014
                          • 344
                          #7
                          Re: ES 287 csl

                          duplex jam 520 paper stops under drum
                          .


                          Sent from my SM-N950U using Tapatalk

                            Comment

                            • Vincent128
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Sep 2015
                              • 332
                              #8
                              Re: ES 287 csl

                              That fuser will only go 30K to 60K rather than the 300K its rated for - causes all kinda of jams and quality issues.

                              the best way to fix anything in that entire series is to toss the machine off the roof of a very large building.

                                Comment

                                • djbass
                                  Trusted Tech

                                  100+ Posts
                                  • May 2008
                                  • 132
                                  #9
                                  Re: ES 287 csl

                                  To be fair it is a re branded OKI printer so not entirely Toshiba's fault. I always thought this series was ok apart from being somewhat messy inside and the ADF jam access cover always grinding about mid-life.
                                  No, I will not send you Manuals, Software or your own little repair Genie to fix all your problems for you.

                                    Comment

                                    • Blizzoo
                                      Senior Tech

                                      Site Contributor
                                      500+ Posts
                                      • Aug 2013
                                      • 588
                                      #10
                                      Re: ES 287 csl

                                      A fun to replace the base plate - where the tray 1 goes in
                                      Defects are simple, our mind is complicated

                                        Comment

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