Toshiba 4515AC E712

[buzz]

ADF take up drops down but the rollers and drive motor doesnt turn. New machine.

Checked for binding, none, (sep, torque limiter, belt drive)

Any help would be great!


Thanks

[SalesServiceGuy]

Re: Toshiba 4515AC E712

MR3031 RADF or MR4000 Dual Head Scanner?

[buzz]

Re: Toshiba 4515AC E712

MR3031 RADF or MR4000 Dual Head Scanner?

MR3031 RADF

[buzz]

Re: Toshiba 4515AC E712

This is the video of the problem, see above link.

[arnh79]

Re: Toshiba 4515AC E712

I wonder if the DF feed roller was installed the wrong way around? It has a one-way bearing in it and if you put it in the wrong way you get the issue you've described.

[buzz]

Re: Toshiba 4515AC E712

re: I wonder if the DF feed roller was installed the wrong way around? It has a one-way bearing in it and if you put it in the wrong way you get the issue you've described.


Thx but checked that. Also the feed motor does not even turn. Gonna go back there today to check DC voltage to ADF, maybe line voltage to motors in ADF went down. (But just realized Solenoid for pick up works, so wouldnt that be same DC voltage?).

Any other ideas?

[buzz]

Re: Toshiba 4515AC E712

Sensors test fine in F3 Test mode.
Anyone know the test to check ADF motors, can't seem to find it in the both main body and mr3031 service manuals?

[didi2005]

Re: Toshiba 4515AC E712

I've encountered where when feed using RADF, after press start button to copy the feeding roller will not go down following paper jam code. Found out is RADF board issue...

[blackcat4866]

Re: Toshiba 4515AC E712

Have you checked the sensors individually in 03 mode or from pinouts of the RADF controller? =^..^=

[buzz]

Re: Toshiba 4515AC E712

Have you checked the sensors individually in 03 mode or from pinouts of the RADF controller? =^..^=

Thx blackcat.
03 mode sensors were checked. I even wemt as far as taking apart the ADF down to each sensor to check obstruction of it's actuator spring loaded lever.

There are two 24 VDC lines present at the ADF Harness PCB. And no 24 VDC switching at the feed motor.

[clint@clintsimonsen.com]

Re: Toshiba 4515AC E712

is the firmware up to date?

[BTech21]

Re: Toshiba 4515AC E712

03-115 should test the RADF motor.

[buzz]

Re: Toshiba 4515AC E712

is the firmware up to date?

Yes, updated the firmware to its newest version, thanks.

[buzz]

Re: Toshiba 4515AC E712

03-115 should test the RADF motor.

Thanks, finally figured it out in 03 test mode. All motors in RADF turns except the feed motor. Ordering PCB to replace and will post results.

[buzz]

Re: Toshiba 4515AC E712

Results: bad RADF PCB. Replaced and all is well. Thanks everyone!