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Have 2 units of used e455c having paper fold mark. Replaced feed & separation roller or swapped whole feeder unit, adjusted the z-fold codes, but problem still persist...
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
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