[Electrical] toshiba estudio 357 hanged

[JINACHANDRANS]

Dear friends,
I worked with Toshiba estudio 357 machine. when machine powered ON machine working fine for some copies. after that all functions are getting delayed(hanged) like when i pressed the paper drawer(tray)button it takes one menit for selecting it and while pressing copy start button that also have some problem. i try with new firmware. but the problem is not solved.
please give me the suggestion to solve the problem.

[Phil B.]

Re: toshiba estudio 357 hanged

Dear friends,
I worked with Toshiba estudio 357 machine. when machine powered ON machine working fine for some copies. after that all functions are getting delayed(hanged) like when i pressed the paper drawer(tray)button it takes one menit for selecting it and while pressing copy start button that also have some problem. i try with new firmware. but the problem is not solved.
please give me the suggestion to solve the problem.

are paper trays set to correct type/size?

is there paper in the trays?

what does the copier THINK is in those trays?

Are there any ERROR messages or code showing on the display?

do you have clean/proper power?

you need to give us more info for us to give you aid.

Phil B. "The Dentist"

[JINACHANDRANS]

Re: toshiba estudio 357 hanged

are paper trays set to correct type/size?

is there paper in the trays?

what does the copier THINK is in those trays?

Are there any ERROR messages or code showing on the display?

do you have clean/proper power?

you need to give us more info for us to give you aid.

Phil B. "The Dentist"

Every thing is in correct configuration. copier hanging while taking copies. it hanged nearly 2 to 3 minutes after that it starts working normally for few copies appx 20 copies then again it starts hanged up. at this time i unable to shutdown the machine in proper shutdown procedure, i just switch off the machine by mains and restart the machine. while restarting after this problem machine takes nearly 10 minutes for getting ready. i unable to justify the problem causes.

[Phil B.]

Re: toshiba estudio 357 hanged

Every thing is in correct configuration. copier hanging while taking copies. it hanged nearly 2 to 3 minutes after that it starts working normally for few copies appx 20 copies then again it starts hanged up. at this time i unable to shutdown the machine in proper shutdown procedure, i just switch off the machine by mains and restart the machine. while restarting after this problem machine takes nearly 10 minutes for getting ready. i unable to justify the problem causes.

well good luck with your problem.

Since you did not answer my q's I will no longer try to help you.

[blackcat4866]

Re: toshiba estudio 357 hanged

Is your MFP networked? If it is not networked it will continue to look for a network, slowing down op panel functions. Under Admin Menu. "Link Down Detection" disable.

=^..^=

[Phil B.]

Re: toshiba estudio 357 hanged

Is your MFP networked? If it is not networked it will continue to look for a network, slowing down op panel functions. Under Admin Menu. "Link Down Detection" disable.

=^..^=

well he SAID all is correct but won't provide basic info.

[blackcat4866]

Re: toshiba estudio 357 hanged

well he SAID all is correct but won't provide basic info.

I don't know what "... all is correct" means. It's like saying: "I've tried EVERYTHING!!!". Clearly you haven't, because its not fixed yet. =^..^=

[JINACHANDRANS]

Re: toshiba estudio 357 hanged

well good luck with your problem.

Since you did not answer my q's I will no longer try to help you.

You ask about basic things, i checked everything even i upgraded the firmware. i also isolated machine from network, usb cable, printer and scanner dongle, but still the problem persist.

[Blizzoo]

Re: toshiba estudio 357 hanged

When you updated the FW have you formatted the HDD first? Have you initialised the HDD after FW updated with 08-9030?