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  • TTL
    Trusted Tech

    100+ Posts
    • Dec 2008
    • 127

    4520c

  • Baphomet
    Copier Technician

    250+ Posts
    • Aug 2008
    • 293

    #2
    Try the following:
    1. Launch TopAccess
    2. Select Administration and log-in
    3. Select Network under Setup
    4. Select the SMB Session
    5. Set "SMB Signing of SMB Server" to "If client agrees, digital signature is done for communication."
    6. Select Save for the SMB Session
    7. Select Save for the Network Setup (the MFP will Reboot)
    As for the message, just use the slit-glass cleaner located in the front cover and the message will clear on its own.

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    • TTL
      Trusted Tech

      100+ Posts
      • Dec 2008
      • 127

      #3
      Thank You. I go try that tomorrow...
      But, I have another "big" problem with that machine.
      She is saying to change toner's because they are empty, but the toner's are almost full. If we put out the toner's, shake a litle bit and put again in the machine, she work's fine, but only for some days. This is happening in the color toner's only. She don't work every time with color, but work every day. I change the toner's for new one's but no result. Someone have some ideia?
      Thanks in advance.

      Comment

      • ToshibaTech
        Senior Tech

        500+ Posts
        • Apr 2007
        • 580

        #4
        Make sure the toners are driving properly. Make sure the auger inside the cartridge is not broken. Usually this will break only if someone forgets to pull the white tab out of the outlet end or maybe if it was really packed and not shaken at all. I haven't seen many problems with these toner supply other than with the broken augers inside the cartridges. I have seen a customer somehow pull the process unit out a good quarter-inch thus closing the spring loaded cover of the toner hopper for that color and causing it to get impacted. This was only related to that color however and would be easily visible.

        Make sure all the motors are running in 03 and that you can see toner coming out of each cartridge and through each hopper.
        I will not give you service manuals or firmware.

        Comment

        • TTL
          Trusted Tech

          100+ Posts
          • Dec 2008
          • 127

          #5
          I think is ok now..
          Thank You everyone..

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