Hi friends!
We had a toshiba es255 on our one of the customer's. Fortunately they upgraded the machine to 3518A now.
When we had that es 255 the copies/prints coming from 2nd tray used to come as folded. We called that "Z" fold issue. Papers which are coming from 1st tray and bypass was fine. But the problem with 2nd tray. The paper used to set as SEF (A4-R). The fold occurred like 5cm from top of the paper.we tried LEF(A4) and A3 but the results were same. I quite wondering what could have possibly caused that problem now. Guys if had anything regarding this please share your opinions it would be a great help for us to overcome the issue if it occurs anymore.
We did all the following but it didn't worked out!
Changed the 2nd tray entire feeder unit.
Replaced Registration clutch.
Cleaned and lubricated reg roller.
Checked out entire fuser unit.
Checked all the sensors.
PS: There was no paper jamming occurred even though the output papers were quite folded. Please refer to the attached jpg.
We had a toshiba es255 on our one of the customer's. Fortunately they upgraded the machine to 3518A now.
When we had that es 255 the copies/prints coming from 2nd tray used to come as folded. We called that "Z" fold issue. Papers which are coming from 1st tray and bypass was fine. But the problem with 2nd tray. The paper used to set as SEF (A4-R). The fold occurred like 5cm from top of the paper.we tried LEF(A4) and A3 but the results were same. I quite wondering what could have possibly caused that problem now. Guys if had anything regarding this please share your opinions it would be a great help for us to overcome the issue if it occurs anymore.
We did all the following but it didn't worked out!
Changed the 2nd tray entire feeder unit.
Replaced Registration clutch.
Cleaned and lubricated reg roller.
Checked out entire fuser unit.
Checked all the sensors.
PS: There was no paper jamming occurred even though the output papers were quite folded. Please refer to the attached jpg.
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