Toshiba e-STUDIO 35, cannot change paper size

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  • Aliadodelpunk
    Technician
    • Sep 2007
    • 12

    #1

    Toshiba e-STUDIO 35, cannot change paper size

  • ivovb
    Senior Tech

    500+ Posts
    • Apr 2008
    • 695

    #2
    What about 08 mode - can you check if there it is possible?
    BR
    I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

    Comment

    • Aliadodelpunk
      Technician
      • Sep 2007
      • 12

      #3

      Comment

      • Baphomet
        Copier Technician

        250+ Posts
        • Aug 2008
        • 293

        #4
        The asterisk simply means that the cassette is reserved for special use. To clear the special use (asterisk) press JOB STATUS, CASSETTE, then at the bottom of the display select NEXT then select your tray on the left, and de-select whatever special designation is highlighted on the right. That's all there is to it and this is in the user's manual.

        Comment

        • nmfaxman
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1702

          #5
          Pull the drawer all the way out and check for paper stuck in the paper detect sensors.
          Sounds simple, but I had a customer pull the drawer out and left a stuck chunk of paper wedged in the leaf spring.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

          Comment

          • Claudio
            Trusted Tech

            100+ Posts
            • Feb 2007
            • 235

            #6
            I believe Baphomet is correct.
            That particular tray is designated to some special paper type.

            Comment

            • Aliadodelpunk
              Technician
              • Sep 2007
              • 12

              #7

              Comment

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