Toshiba e-studio 5015ac wireless printing enabler

[Lasersupplies]

Hi,

I am a supplier of Toshiba tec devices and have come into an ongoing issue with an install. In my clients building they are running two separate newtorks. 1 for ipads and wireless devices (192. . .) and one with an Ethernet connection (10. . . )

Previously they had a kyocera which they could would accept a second ethernet card (*Toshiba does not offer this option) and they networked in two separate networks.

I purchased the wireless/bluetooth enabler and had an engineer install it on this device, the issue is it diabled the ethernet port. Did our engineer install this wrong or is there an issue running these side by side?

If someone could help it would be greatly appreciated.

Thanks

[blackcat4866]

Re: Toshiba e-studio 5015ac wireless printing enabler

I seem to recall that we ran into this issue, and Yes it's one or the other, not both.

You may have success using a wireless to USB print server. We used to do this on a wide variety of machines that needed both wireless and Ethernet connections. (I'm fairly certain that USB and Ethernet can work at the same time.)
=^..^=

[mccmark]

Re: Toshiba e-studio 5015ac wireless printing enabler

Did you find a solution to this? We just got two 4525AC 's yesterday. We have the same setup, ethernet for workstations and a WiFi network with separate IP range and subnet for phones/laptops/guests. So basically we have no way to print other than saving to a usb and walking to the printers (or dedicating a printer to the wireless network).
Our previous KMB C450i's could not accommodate our setup. When we ordered the Toshiba's, we asked about this capability and were assure WiFi and ethernet could simultaneously with the addition of GN-4030 cards. However, the setup technician could not get simultaneously operation working; enabling one disables the other.
Thanks,
Mark

[Blizzoo]

Re: Toshiba e-studio 5015ac wireless printing enabler

Does the machines have the 2nd LAN adapter installed?

[barber782]

Re: Toshiba e-studio 5015ac wireless printing enabler

There are separate settings for the wireless cards under functions - admin - Wireless settings or Bluetooth settings (not under network settings). Depending on how it was configured it will disable wired connection by default.
As a cheap option we use TP-Link TL-PA4022PKIT as an alternative to wireless cards. Always keep one in my car.

[SalesServiceGuy]

Re: Toshiba e-studio 5015ac wireless printing enabler

Hi,

I am a supplier of Toshiba tec devices and have come into an ongoing issue with an install. In my clients building they are running two separate newtorks. 1 for ipads and wireless devices (192. . .) and one with an Ethernet connection (10. . . )

Previously they had a kyocera which they could would accept a second ethernet card (*Toshiba does not offer this option) and they networked in two separate networks.

I purchased the wireless/bluetooth enabler and had an engineer install it on this device, the issue is it diabled the ethernet port. Did our engineer install this wrong or is there an issue running these side by side?

If someone could help it would be greatly appreciated.

Thanks

Current Toshiba e4525AC series (eBN3) does offer the option of adding a second NIC card into the copier. This option is not available for the now discontinued e5015AC copiers.

The new Toshiba GN4030-A3 wireless adaptor seems much more powerful than previous options.

[SalesServiceGuy]

Re: Toshiba e-studio 5015ac wireless printing enabler

Did you find a solution to this? We just got two 4525AC 's yesterday. We have the same setup, ethernet for workstations and a WiFi network with separate IP range and subnet for phones/laptops/guests. So basically we have no way to print other than saving to a usb and walking to the printers (or dedicating a printer to the wireless network).
Our previous KMB C450i's could not accommodate our setup. When we ordered the Toshiba's, we asked about this capability and were assure WiFi and ethernet could simultaneously with the addition of GN-4030 cards. However, the setup technician could not get simultaneously operation working; enabling one disables the other.
Thanks,
Mark

You need to acquire the 2nd NIC card option #UE300 and holder for each copier if you require two IP addresses present in the same device.

Make sure you have the GN4030-A3 for the wireless connectivity or a 3rd party wireless adaptor connected to at least one of the two NIC cards inside the copier.

[SalesServiceGuy]

Re: Toshiba e-studio 5015ac wireless printing enabler

An e4525AC with GN4030-A3 addresses the needs of having a wireless LAN and wired LAN operating simultaneously on the same copier.

The GN4030-A3 is inexpensive.
GN4030-A3.pdf

[mccmark]

Re: Toshiba e-studio 5015ac wireless printing enabler

Does the machines have the 2nd LAN adapter installed?

No, they told us just to buy the GN4030A3. I'm still reading the other comments below, but no matter what the tech did, eventually if wireless was enabled the ethernet was disabled. What I mean is that while he was here, I tested printing from the wired network, as well as wireless (via bonjour) and they both worked. But overnight it would go into sleep mode and upon powering up, only the wifi worked. I asked him "where do you tell the setup configuration that the wired network gateway is 192.168.1.1 but the wifi gateway is 192.168.50.1"?
That's when it clicked, there was no way to do that (according to him).

[mccmark]

Re: Toshiba e-studio 5015ac wireless printing enabler

There are separate settings for the wireless cards under functions - admin - Wireless settings or Bluetooth settings (not under network settings). Depending on how it was configured it will disable wired connection by default.
As a cheap option we use TP-Link TL-PA4022PKIT as an alternative to wireless cards. Always keep one in my car.

Thank you; someone mentioned a wireless usb print server, but those don't seem to fool proof. But if I put another wifi access point close to the Toshiba(s) it could work.

[mccmark]

Re: Toshiba e-studio 5015ac wireless printing enabler

Current Toshiba e4525AC series (eBN3) does offer the option of adding a second NIC card into the copier. This option is not available for the now discontinued e5015AC copiers.

The new Toshiba GN4030-A3 wireless adaptor seems much more powerful than previous options.

So if we got the 2nd NIC card, then plug that into a spare ethernet jack, go back to the patch panel and plug that into the wifi side of the network. Why didn't they mention this, I appreciate it.

[mccmark]

Re: Toshiba e-studio 5015ac wireless printing enabler

An e4525AC with GN4030-A3 addresses the needs of having a wireless LAN and wired LAN operating simultaneously on the same copier.

The GN4030-A3 is inexpensive.
[ATTACH]59466[/ATTACH]

Thank you, that's what they told us but the consensus seems to be it will not work.

[Marcin]

Re: Toshiba e-studio 5015ac wireless printing enabler

Hello everyone, I'd like to say hello - this is my first post on this forum.

You need to acquire the 2nd NIC card option #UE300 and holder for each copier if you require two IP addresses present in the same device.

Make sure you have the GN4030-A3 for the wireless connectivity or a 3rd party wireless adaptor connected to at least one of the two NIC cards inside the copier.

As for the second network card - it will work very well GR-1430 + TP-Link UE300.

Regards,
Marcin

[SalesServiceGuy]

Re: Toshiba e-studio 5015ac wireless printing enabler

No, they told us just to buy the GN4030A3. I'm still reading the other comments below, but no matter what the tech did, eventually if wireless was enabled the ethernet was disabled. What I mean is that while he was here, I tested printing from the wired network, as well as wireless (via bonjour) and they both worked. But overnight it would go into sleep mode and upon powering up, only the wifi worked. I asked him "where do you tell the setup configuration that the wired network gateway is 192.168.1.1 but the wifi gateway is 192.168.50.1"?
That's when it clicked, there was no way to do that (according to him).

... did you notice in post #8, the PDF attachment. Pressing this soft key allows you to have a wired and wireless LAN simultaneously when the GN4030-A3 is installed.

Note this is a solution for the e5525AC not the e5015AC.

[mccmark]

Re: Toshiba e-studio 5015ac wireless printing enabler

... did you notice in post #8, the PDF attachment. Pressing this soft key allows you to have a wired and wireless LAN simultaneously when the GN4030-A3 is installed.

Note this is a solution for the e5525AC not the e5015AC.

Thank you for pointing that out. I see what you are talking about now.
Attached 4525 network issue.pdf photos illustrate what we see on the 4525 with just the GN4030-A3. The tech spent hours on the phone with Toshiba support (tech/dealer support?) and was eventually told that both would not work at the same time.
He sent me the picture of the "warning" on the panel that reads: "If a wireless LAN setup (Infrastructure) is confirmed, the Cable LAN setup will become invalid. A certificate setup in TopAccess may be required beforehand."
Again, our situation is: wired LAN gateway 192.168.1.1; wireless LAN gateway 192.168.50.1.
But I'm with you, why is there a selection for "Wireless LAN + Wired LAN" if "the cable LAN will become invalid."
Two things I can think of:
1) Both LANs have to be on the same IP range; or
2) The message about invalidating the wired LAN setup only means that if you enable the wireless LAN, the wired LAN settings "become invalid", but only until you go back into the network composition screen and re-set the wired LAN parameters again (which I have not tried yet, I need to do it when no one is here so I have plausible deniability if I screw everything up).