Hi
I need a help
What is PFC?
How to solve it ?
Plz suggest
Sent from my vivo X7 using Tapatalk
I need a help
What is PFC?
How to solve it ?
Plz suggest
Sent from my vivo X7 using Tapatalk
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Re: PFC Firmware update Fail in Es2010AC
PFC: Paper feed control - PC board
(PFC board)
PFC Firmware file: THxxxFWWW.xxx
check file THxxxFWWW.xxx , make sure it's designed to ES2010Ac
good luck -
Re: PFC Firmware update Fail in Es2010AC
If you are able to, first make a clone file, then format the SED-HDD and then reload the firmware. Latest is V1508.
You will have to reprogram the copier.
Make sure you do not install the firmware for the e2515AC series.Comment
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Re: PFC Firmware update Fail in Es2010AC
The upper right corner of the downloading screen doesn't look correct. If you are installing
1508, the loadable module should be 1500/1502, not 1124 which is a much older version.
Also, if you DO have the correct firmware, NOT the 2515 series, when you boot up to install
the firmware, UNCHECK anything you don't need, to get it at least bootable.
As another said, format the HDD before trying it again. Everything will be gone, but if you have
a clone backup, you should be ok.Comment
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Re: PFC Firmware update Fail in Es2010AC
.Treatment in Field: Countermeasures to Problems which Occurred when Downgrading F/W Version to L6.15 or before (F109, F106, F110)
.Model: e-STUDIO2018A, e-STUDIO2518A, e-STUDIO3018A, e-STUDIO3518A, e-STUDIO4518A, e-STUDIO5018A, e-STUDIO3018AG, e-STUDIO3518AG, e-STUDIO4518AG, e-STUDIO5518A, e-STUDIO6518A, e-STUDIO7518A, e-STUDIO8518A, e-STUDIO5516AC, e-STUDIO6516AC, e-STUDIO7516AC, e-STUDIO2010AC, e-STUDIO2510AC, e-STUDIO2515AC, e-STUDIO3015AC, e-STUDIO3515AC, e-STUDIO4515AC, e-STUDIO5015AC
.Category Field Application UNIT C07 Treatment in the field F03 To be applied when problem happens U18 PWA or other electrical components, U23 Firmware in machine
CONTENTFactoryApplication: - Parts Availability in Tokyo:
We would like to inform you about some countermeasures to problems which have occurred when the firmware version was downgraded to L6.15 or before.
[Phenomenon]
We have received a report that an F109 error has occurred when the firmware with an old version was installed at the time of unpacking.
[Cause]
The SYS board uses multiple numbers of compatible ICs.
The performance of these compatible ICs has been supported by the firmware version from L6.15K. Therefore, if the version is downgraded to L6.15 or before, problems may occur.
Problems such as F109, F106, F110 errors and the panel display abnormality will occur.
Note:
Downgrading of the firmware version is not supported.
(The performance when downgrading of the firmware version is not guaranteed.)
Installation of the firmware with the latest version when replacing the SYS board is described in the Service Manual, too.
Therefore, pay attention so as not to downgrade the firmware version.
[Treatment in the field]
When a problem such as an F109 or F106 error occurs immediately after the firmware version has been downgraded, perform the following procedures for the recovery.
No. Recovery procedure [A] Installing OS data 1 Connect the USB storage device to the client PC and write only the L6.151 OS data.
Store the data file for updating in the model specific folder.2 Press the [ON/OFF] button to shut down the equipment. 3 Connect the USB storage device to the USB port. 4 Start the HS Menu.
Press the [ON/OFF] button while pushing the [HOME] and [START] buttons simultaneously.5 Press [49 Firmware Update]. 6 Select [Normal Update].
Note:
The update file which is selected must be included in the model specific folder.
There is no problem if updated files of different types are mixed.
The screen for selecting items to be updated is displayed.
- Only the firmware which is included in the update file is displayed.
- The firmware whose version is later than the current one is being selected to be updated if there is such in the update file.
Note:
The display of items on this screen varies depending on the types of data written on the USB storage device.
Each item is displayed only when each data file is written on the USB storage device in the following conditions.
- If the USB storage device is not recognized properly, "USB device Not detected" is displayed. In this case, disconnect the USB storage device and connect it again within 3 minutes, or shut down the equipment and connect the device properly. Then repeat the procedure from step (5) in "[A] Installing OS data".
- If any of the error messages below is displayed, confirm if the data file in the USB storage device is correct. Then repeat the procedure from step (5) in "[A] Installing OS data".
Error number Error message Cause 01 Model specific update program xxxxxxxxx is not stored. No update file of this equipment exists in the USB storage device. 7 Select only "SYSTEM FIRMWARE (OS Data)".
The item selected is highlighted and a check is marked at its left side. If you press the item once again, its selection is released.8 Press [OK].
Updating starts and the processing status is displayed on the screen.
Status display during update Status display when update is completed SYSTEM FIRMWARE (OS Data) update in progress SYSTEM FIRMWARE (OS Data) Completed 9 When updating is completed properly, the following message is displayed at the bottom of the LCD screen.
Update successfully completed Restart the MFP10 Press the [ON/OFF] button to shut down the equipment. 11 Remove the USB storage device. [B] Initializing HDD 1 Create the partitions on the HDD.
Perform HS-73. Select [Format HDD] and then press [OK].
When "Operation Complete" is displayed on the LCD, creating of the partitions is completed.2 Press the [ON/OFF] button to shut down the equipment. 3 Connect the USB storage device to the client PC and write the data file.
Store the data file for updating in the model specific folder.4 Connect the USB storage device to the USB port. 5 Start the HS Menu.
Press the [ON/OFF] button while pushing the [HOME] and [START] buttons simultaneously.6 Press [49 Firmware Update]. 7 Select [Normal Update].
Note:
The update file which is selected must be included in the model specific folder.
There is no problem if updated files of different types are mixed.
The screen for selecting items to be updated is displayed.
- Only the firmware which is included in the update file is displayed.
- The firmware whose version is later than the current one is being selected to be updated if there is such in the update file.
Note:
The display of items on this screen varies depending on the types of data written on the USB storage device.
Each item is displayed only when each data file is written on the USB storage device in the following conditions.
- If the USB storage device is not recognized properly, "USB device Not detected" is displayed. In this case, disconnect the USB storage device and connect it again within 3 minutes, or shut down the equipment and connect the device properly. Then repeat the procedure from step (5) in "[B] Installing HDD".
- If any of the error messages below is displayed, confirm if the data file in the USB storage device is correct. Then repeat the procedure from step (5) in "[B] Installing HDD".
Error number Error message Cause 01 Model specific update program xxxxxxxxx is not stored. No update file of this equipment exists in the USB storage device. 8 Select the item.
The item selected is highlighted and a check is marked at its left side. If you press the item once again, its selection is released.9 Press [OK].
Updating starts and the processing status is displayed on the screen.10 When updating is completed properly, the following message is displayed at the bottom of the LCD screen.
Update successfully completed Restart the MFP11 Check that [Automatic Initialization] is displayed and then remove the USB storage device. 12 Press [Automatic Initialization].
The equipment is rebooted and the initialization of the updating data is carried out.Comment
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