5560 CE40

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  • tnrtt
    Trusted Tech

    100+ Posts
    • May 2013
    • 145

    5560 CE40

    Checked 08-2528 to 2531. All zeros. Checked 05-2731 all below 628. Set 08-2486 and 2561 to zero. Go in to 04 to print test pattern and it throws CE40. Checked developer and transfer belt springs. developer looks fine visually. Checked corona grids and charge scorotrons. Set 08-2528 back to 1. Ran a 05-2742 without error. Rebooted and got the CE40 again. Lost and need help.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: 5560 CE40

    When you get the error, pull out the primary transfer belt and look at the patches. The answer should be obvious. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • tnrtt
      Trusted Tech

      100+ Posts
      • May 2013
      • 145

      #3
      Re: 5560 CE40

      Originally posted by blackcat4866
      When you get the error, pull out the primary transfer belt and look at the patches. The answer should be obvious. =^..^=
      None, BC. Didn't pull belt until I tried to enter 04 mode per troubleshooting steps. Don't understand why it wouldn't go in to 04 mode, yet ran a successful 05-2742.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22699

        #4
        Re: 5560 CE40

        Originally posted by tnrtt
        None, BC. Didn't pull belt until I tried to enter 04 mode per troubleshooting steps. Don't understand why it wouldn't go in to 04 mode, yet ran a successful 05-2742.
        Sorry, I don't understand your answer.

        "None" means there's nothing on the belt? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • tnrtt
          Trusted Tech

          100+ Posts
          • May 2013
          • 145

          #5
          Re: 5560 CE40

          Originally posted by blackcat4866
          Sorry, I don't understand your answer.

          "None" means there's nothing on the belt? =^..^=
          Nothing on the belt

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22699

            #6
            Re: 5560 CE40

            That would be a big problem. I'd say laser, for two reasons:

            1) On digital machines laser writes the image areas.
            2) Loss of primary charge would give you solid fill pages.

            So you'll need to determine if the transfer belt is turning.
            It's possible that the developer drive isn't turning, but that should include developer density errors.
            It's possible that the drum drive isn't turning, but again that should record a code.
            And the laser shutter might not be opening.

            That's about as specific as I can be with those observations.
            You will be able to see the drums and developers rotating through the front, with the front cover off.
            =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • tnrtt
              Trusted Tech

              100+ Posts
              • May 2013
              • 145

              #7
              Re: 5560 CE40

              Originally posted by blackcat4866
              That would be a big problem. I'd say laser, for two reasons:

              1) On digital machines laser writes the image areas.
              2) Loss of primary charge would give you solid fill pages.

              So you'll need to determine if the transfer belt is turning.
              It's possible that the developer drive isn't turning, but that should include developer density errors.
              It's possible that the drum drive isn't turning, but again that should record a code.
              And the laser shutter might not be opening.

              That's about as specific as I can be with those observations.
              You will be able to see the drums and developers rotating through the front, with the front cover off.
              =^..^=
              Drums and developer rotating. Didn't check if transfer was rotating, my bad. Laser shutter worked in test mode. All that aside, I'm wondering why can't I get in to 04 mode and why I have a completed 05-2742.

              Comment

              • tnrtt
                Trusted Tech

                100+ Posts
                • May 2013
                • 145

                #8
                Re: 5560 CE40

                Originally posted by blackcat4866
                That would be a big problem. I'd say laser, for two reasons:

                1) On digital machines laser writes the image areas.
                2) Loss of primary charge would give you solid fill pages.

                So you'll need to determine if the transfer belt is turning.
                It's possible that the developer drive isn't turning, but that should include developer density errors.
                It's possible that the drum drive isn't turning, but again that should record a code.
                And the laser shutter might not be opening.

                That's about as specific as I can be with those observations.
                You will be able to see the drums and developers rotating through the front, with the front cover off.
                =^..^=
                I have an intact 5560 trade in. I'm going to take the process unit, transfer belt unit, Logic board and laser unit with me. I'll let you know what I find. Thanks for your help.

                Comment

                • gliderider
                  Trusted Tech

                  100+ Posts
                  • May 2015
                  • 131

                  #9
                  Re: 5560 CE40

                  I would go after the transfer belt first. Those were know for issues with the rear transfer roller blocks separating which would lead to a lack of transfer. There was a bulletin regarding this. You can check this without removing the belt from the belt unit itself. I've replaced as many a three on one transfer belt assy.

                  Comment

                  • tnrtt
                    Trusted Tech

                    100+ Posts
                    • May 2013
                    • 145

                    #10
                    Re: 5560 CE40

                    Originally posted by gliderider
                    I would go after the transfer belt first. Those were know for issues with the rear transfer roller blocks separating which would lead to a lack of transfer. There was a bulletin regarding this. You can check this without removing the belt from the belt unit itself. I've replaced as many a three on one transfer belt assy.
                    I've ran into the block problem several times. Super glued them and a layer of epoxy after. Works great. Always the black for me. Closer proximity to the fuser, Heat stress I guess. Not my problem

                    Comment

                    • Blizzoo
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Aug 2013
                      • 588

                      #11
                      Re: 5560 CE40

                      To add that the transfer belt drive gear screw that holds it in place can become loose over time preventing the belt to turn. It could be a case of just tighten that screw, seen that before several times.
                      Defects are simple, our mind is complicated

                      Comment

                      • tnrtt
                        Trusted Tech

                        100+ Posts
                        • May 2013
                        • 145

                        #12
                        Re: 5560 CE40

                        Problem was the logic board.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22699

                          #13
                          Re: 5560 CE40

                          Originally posted by tnrtt
                          Problem was the logic board.
                          I would not have predicted that. Thanks for posting back, and congratulations on your success. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

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