e409S

[SalesServiceGuy]

I rec'd one of these new in a box. No problems, they are a relabelled Lexmark MX431adn. This is Toshiba's first offering that appeals to the sub $1,000.00 market.

Unlike the Lexmark, they do not come preloaded with any Cloud apps nor can you add any.

They work with the Lexmark Universal XL print driver and do support Confidential Print. Should not be too big of a deal as these boxes are really personal and not workgroup MFPs. Therefore, you can use the Toshiba Universal 2 print driver if you prefer.

Toshiba only offers a 20k consumable toner at 5%. This 20k toner can cost almost as much as the e409P printer.

The product has lots of high end Security features that should appeal to Corporate types working from home.

You can print on #10 Envelopes and sheet labels via the bypass.

The only way to get a meter read is for the user to press four buttons, print two sheets of paper and report by phone or email.

I do not think this MFP is set up for an all inclusive cpc contract. It is buy your consumables as you go.

I think this MFP is for users who print less than 1,000 pages per month and preferably less than 500 pages per month. It does feature a Dual Head 96 ipm color scanner which will appeal to a lot of people.

The 100k fuser looks easy to replace.

I was up against a desktop Brother $229.00 toner based MFP today and when you calculated the cpc using their high yield toners it was $0.0772!

[Rusty.Harris]

Re: e409S

LOL, our sales mgr told us this was a "new" TABS/TEC machine. I said boy it sure looks like a lexmark to me.

And, from the looks of both, it sure is.

[SalesServiceGuy]

Re: e409S

I rec'd one of these new in a box. No problems, they are a relabelled Lexmark MX431adn. This is Toshiba's first offering that appeals to the sub $1,000.00 market.

Unlike the Lexmark, they do not come preloaded with any Cloud apps nor can you add any.

They work with the Lexmark Universal XL print driver and do support Confidential Print. Should not be too big of a deal as these boxes are really personal and not workgroup MFPs. Therefore, you can use the Toshiba Universal 2 print driver if you prefer.

Toshiba only offers a 20k consumable toner at 5%. This 20k toner can cost almost as much as the e409P printer.

The product has lots of high end Security features that should appeal to Corporate types working from home.

You can print on #10 Envelopes and sheet labels via the bypass.

The only way to get a meter read is for the user to press four buttons, print two sheets of paper and report by phone or email.

I do not think this MFP is set up for an all inclusive cpc contract. It is buy your consumables as you go.

I think this MFP is for users who print less than 1,000 pages per month and preferably less than 500 pages per month. It does feature a Dual Head 96 ipm color scanner which will appeal to a lot of people.

The 100k fuser looks easy to replace.

I was up against a desktop Brother $229.00 toner based MFP today and when you calculated the cpc using their high yield toners it was $0.0772!

Even though this new box was fresh from China, the firmware version was one version old. I noticed re Scan to Email, a transmission report would print after every sent document. Customers often do not want this to happen. I know how in the Settings/Email/Admin Controls to turn this off but the controls were non responsive. Hopefully, the new firmware will fix that.

[SalesServiceGuy]

Re: e409S

LOL, our sales mgr told us this was a "new" TABS/TEC machine. I said boy it sure looks like a lexmark to me.

And, from the looks of both, it sure is.

It is a Lexmark MX431adn. Toner is keyed unique to Toshiba.

[SalesServiceGuy]

How To Save Scanned Documents And Pictures As PDF In Windows 10How to Get Your Printer Online - YouTube

[SalesServiceGuy]

Re: e409S

If you go to the support page on www.toshibatec.ca, there are two print drivers available.

1. Toshiba Universal 2 Generic print driver. This does not support Private Print.
2. Toshiba eStudio Generic Printer HBP (Host Based Printer). This does support Confidential Print/Private Print and also supports Postscript printing.
3. This printer supports AirPrint therefore it must support printing from a Mac iOS computer. You can go to www.lexmark.com Support/ drivers/ MX431 and download the “MAC Universal print driver for Lexmark Mono printers”
4. It is currently a four keystroke, three printed page process to get a printed page from the e409S/P to get a meter read that some customers will find tedious. To simplify the process, create a Bookmark in the customer’s preferred web-browser or computer desktop to “Settings/Reports/ Device Statistics”. The counter information can be viewed or printed.

[Vincent128]

Re: e409S

Fortunately for us the sales staff actually listened and are not selling this product.
We are also a Lexmark dealer and for the most part we now wished we were not!

Selling the new fully Toshiba 330/400's instead.

[SalesServiceGuy]

Re: e409S

Fortunately for us the sales staff actually listened and are not selling this product.
We are also a Lexmark dealer and for the most part we now wished we were not!

Selling the new fully Toshiba 330/400's instead.

The e330/e400AC are awesome A4 powerpacks! Your dealer needs to order early and often as these models fly in and out of inventory on the same day! If you wait to sell one and then order it, it might be a six to eight week delay in delivery partially due to the global logistic challenges on North America's west coast and the global shortage of shipping containers.

I think you are totally wrong about the Lexmark product and the equivalent Toshmarks. They help Toshiba get to all kinds of places where we could not place product before. The e409S gets Toshiba to another new place. The e409P is a Toshiba labelled printer at long last!

[SalesServiceGuy]

Re: e409S

I spent hours trying to get a e409S to scan to a network folder. I configured the e409S Embedded Web Browser / Shortcuts/ Scan to Network Folder identically to how I configured my e2505AC that can scan to the target folder successfully. I could not get it to work.

Then I saw this YouTube video from Lexmark.

Lexmark—Scanning to computer using Lexmark Scanback Utility

I found the Utility, installed it on my PC and configured the e409S and it works!

In MS365, OneDrive for Business (and most other Cloud applications) there is a feature called "Sync" which installs an upload folder on your computer, automatically watches that folder for any new files and automatically uploads the file within two minutes!

Note in Step 2/5 of the ScanBack Utility you have to be specific on how you create and name a Scan Profile for a particular task. For example, Dual Head scan is not on by default.

The ScanBack Utility will create a shortcut on your PC's desktop. You can promptly double click the Shortcut and rename the file before the file uploads to OneDrive for Business a few minutes later.

As the video states, this is a Microsoft Windows only solution.

[Blizzoo]

Re: e409S

You need to navigate to apps in EWS and from here go with Scan Centre Network Folders to setup scan to folders.

[SalesServiceGuy]

Re: e409S

You need to navigate to apps in EWS and from here go with Scan Centre Network Folders to setup scan to folders.

... Scan Centre is not available on this model nor the ability to add apps. There is a reason why it is inexpensive.

[Blizzoo]

Re: e409S

Well that sucks if an app must be installed for scanning...

[SalesServiceGuy]

Re: e409S

Well that sucks if an app must be installed for scanning...

You do not need to use the ScanBack Utility but it makes install much easier.

Scan to Email and/or USB works without the need for any special apps.