5005AC passwords

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  • tnrtt
    Trusted Tech

    100+ Posts
    • May 2013
    • 145

    5005AC passwords

    Repo from closed business. Admin and service passwords have been changed. Won't let me access either service mode. Is there a secret service code? Any help would be great. Even tried putting one of those little keyboards to try and directly access 08 mode.
  • Thayer
    Trusted Tech

    100+ Posts
    • Dec 2017
    • 107

    #2
    Re: 5005AC passwords

    Hold down "home" and "start" keys and power on.
    #1048# should be password if that doesn't work leave it blank and hit okay.
    look for password reset

    Comment

    • tnrtt
      Trusted Tech

      100+ Posts
      • May 2013
      • 145

      #3
      Re: 5005AC passwords

      Originally posted by Thayer
      Hold down "home" and "start" keys and power on.
      #1048# should be password if that doesn't work leave it blank and hit okay.
      look for password reset
      Already tried that. Thanks anyway.

      Comment

      • Thayer
        Trusted Tech

        100+ Posts
        • Dec 2017
        • 107

        #4
        Re: 5005AC passwords

        You said you put on a key board, how about holding down 4-8-9 and power on? I used this on the 4555c series.

        Comment

        • tnrtt
          Trusted Tech

          100+ Posts
          • May 2013
          • 145

          #5
          Re: 5005AC passwords

          Originally posted by Thayer
          You said you put on a key board, how about holding down 4-8-9 and power on? I used this on the 4555c series.
          Just tried it. No difference

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22694

            #6
            Re: 5005AC passwords

            Originally posted by Thayer
            You said you put on a key board, how about holding down 4-8-9 and power on? I used this on the 4555c series.
            That went away with the Weisshorn High machines. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • tnrtt
              Trusted Tech

              100+ Posts
              • May 2013
              • 145

              #7
              Re: 5005AC passwords

              Originally posted by blackcat4866
              That went away with the Weisshorn High machines. =^..^=
              If you don't know BC, I'm screwed.

              Comment

              • SalesServiceGuy
                Field Supervisor

                Site Contributor
                5,000+ Posts
                • Dec 2009
                • 7870

                #8
                Re: 5005AC passwords

                If you format the SED-HDD and reload the firmware, I am not sure if this will reset the password. That might be on the System board.

                Comment

                • tnrtt
                  Trusted Tech

                  100+ Posts
                  • May 2013
                  • 145

                  #9
                  Re: 5005AC passwords

                  Originally posted by SalesServiceGuy
                  If you format the SED-HDD and reload the firmware, I am not sure if this will reset the password. That might be on the System board.
                  That was my first thought, but can't get past the password. BTW, does anybody know where that's located? System, Logic or HD.

                  Comment

                  • MUMMIM
                    Trusted Tech
                    • Jan 2008
                    • 125

                    #10
                    Re: 5005AC passwords

                    Originally posted by tnrtt
                    Repo from closed business. Admin and service passwords have been changed. Won't let me access either service mode. Is there a secret service code? Any help would be great. Even tried putting one of those little keyboards to try and directly access 08 mode.
                    there are all in service manual, guy.

                    Comment

                    • tnrtt
                      Trusted Tech

                      100+ Posts
                      • May 2013
                      • 145

                      #11
                      Re: 5005AC passwords

                      Originally posted by MUMMIM
                      there are all in service manual, guy.

                      Do you think you can clue me in? I can't find it.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22694

                        #12
                        Re: 5005AC passwords

                        From what I've read, you must have EITHER the Admin password or the Service password to reset the other. If you have neither, the only procedure is a call to the Toshy Hotline. (Thank you Thayer) =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • SalesServiceGuy
                          Field Supervisor

                          Site Contributor
                          5,000+ Posts
                          • Dec 2009
                          • 7870

                          #13
                          Re: 5005AC passwords

                          Originally posted by blackcat4866
                          From what I've read, you must have EITHER the Admin password or the Service password to reset the other. If you have neither, the only procedure is a call to the Toshy Hotline. (Thank you Thayer) =^..^=
                          ... this is the risk of buying used equipment. Sometimes you buy a brick that is only worth the parts.

                          As security concerns tighten about the use of default Admin passwords, the chances of buying a brick increases.

                          Comment

                          • tnrtt
                            Trusted Tech

                            100+ Posts
                            • May 2013
                            • 145

                            #14
                            Re: 5005AC passwords

                            Originally posted by blackcat4866
                            From what I've read, you must have EITHER the Admin password or the Service password to reset the other. If you have neither, the only procedure is a call to the Toshy Hotline. (Thank you Thayer) =^..^=
                            That's what I gathered from the manual. No secret button sequence? There HAS to be a back door. I have a couple of junk machines here. I'm going to find out where the password is located. Thanks for the non smart ass answer.

                            Comment

                            • tnrtt
                              Trusted Tech

                              100+ Posts
                              • May 2013
                              • 145

                              #15
                              Re: 5005AC passwords

                              Originally posted by SalesServiceGuy
                              ... this is the risk of buying used equipment. Sometimes you buy a brick that is only worth the parts.

                              As security concerns tighten about the use of default Admin passwords, the chances of buying a brick increases.
                              We were carrying the lease. They didn't want service included, saying they had a tech. Never heard from them until we picked it up from an empty office. I have a feeling their tech was screwing with whoever picked it up.

                              Comment

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