Toshiba e-Studio 255 - CB30 Error

[Shem]

Hello,

Do you know what exactly CB30 means on boot up for this model? Can't find that error code in the Service manual.

Thank you in advance!

[Phil B.]

Re: Toshiba e-Studio 255 - CB30 Error

Hello,

Do you know what exactly CB30 means on boot up for this model? Can't find that error code in the Service manual.

Thank you in advance!

what happened prior to getting this message?

power surge?

a repair performed?

supplies replaced?

unit moved from one location to another?

we really need more info to help you out.

Phil B. " The Dentist "

[Shem]

Re: Toshiba e-Studio 255 - CB30 Error

what happened prior to getting this message?

power surge?

a repair performed?

supplies replaced?

unit moved from one location to another?

we really need more info to help you out.

Phil B. " The Dentist "

The customer can't get hold of the previous owner. It was donated to them.


The customer actually asked us and really insisted to replace the 6LH51224000 CLUTCH-50C-G28-6 they ordered for the Tray 1 Feeder. She said she's 100% sure that it is the issue. We're not sure were she got that information but yeah, just like what we expected, it didn't help.

[EAHG]

Re: Toshiba e-Studio 255 - CB30 Error

lift motor

[Shem]

Re: Toshiba e-Studio 255 - CB30 Error

lift motor

I think the Clutch I mentioned functions as a Tray lift already.

[blackcat4866]

Re: Toshiba e-Studio 255 - CB30 Error

If it was a jam, and the jam was EB50 ... yes the clutch might help.

But it's an error, and CB30 indicates tray shift for tray #3. The simplest possibility is that the pusher for the left side of the tray was attempting to push the paper stack from the left side to the right side, when an enduser opened the tray. The pusher at that time was all the way at the right side of the left half of the tray, and had not had time to return to the left (it's home position). Then the enduser noticing that the left side was empty, and filled the left side of the tray with paper. Now the pusher cannot return to home position because there is a whole lot of paper in the way. The way you solve this is to remove all paper from the LCF. Close the tray. You'll hear the motors run to return the pusher to the far left side. When it stops open the tray. If the pusher has returned to the far left, you can re-load the paper, making sure not to block the gate at the center of the tray. Often, I'll recommend that the enduser only load paper to the left, and let the machine push it over to the right.

Another thing that can happen is the metal plate that the pusher slides along can become loose, specifically the two screws at the left end of the plate. If those screws are loose or missing the timing belt will be poorly tensioned, and the pusher will not move properly.

The simplest solution, if you don't need to use the LCF, is to power the machine OFF > unplug the power cord > and disconnect the wiring harnesses to the paper deck. The only reason that I mention this is I have no idea bout your technical abilities.

You'll have to do some investigating. =^..^=

[Shem]

Re: Toshiba e-Studio 255 - CB30 Error

If it was a jam, and the jam was EB50 ... yes the clutch might help.

But it's an error, and CB30 indicates tray lift for tray #3. the simplest possibility is that there may be paper behind the LCF tray interfering with the engagement of the drive coupler. There could be a lift issue involving the lift timing belts, or damage to the paper empty switch lever also.

The simplest solution, if you don't need to use the LCF, is to power the machine OFF > unplug the power cord > and disconnect the wiring harnesses to the paper deck. The only reason that I mention this is I have no idea bout your technical abilities.

You'll have to do some investigating. =^..^=

Got it! Thanks for your input!!!

[blackcat4866]

Re: Toshiba e-Studio 255 - CB30 Error

Got it! Thanks for your input!!!

Check the edit. I did a little more reading. =^..^=

[Shem]

Re: Toshiba e-Studio 255 - CB30 Error

Check the edit. I did a little more reading. =^..^=

Thank you so much! There's even more to check and try now.

[Pirate1936]

Re: Toshiba e-Studio 255 - CB30 Error

CB30 is a finisher issue not LCF !

[SalesServiceGuy]

Re: Toshiba e-Studio 255 - CB30 Error

The e255 was discontinued long ago and is no longer supported by Toshiba.

It appears the issue is with the Finisher. Just remove it and be happy.

Donations do not come with service contracts.

[Vincent128]

Re: Toshiba e-Studio 255 - CB30 Error

Error codes are in the service Handbook on these and not the service manual


Tray lift motor abnormality: The tray lift motor is not
rotating normally or the delivery tray is not moving
normally. [MJ-1025]
Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2 shift
motor is not rotating or delivery tray is not moving
normally. [MJ-1024]
Movable tray shift motor abnormality: The movable tray
shift motor is not rotating or the movable tray is not
moving normally. [MJ-1101]

Is what my info states
This points to the Finisher - could be half a dozen things. Being an unknown copier you did not install or ship to the customer ...frame damage, gears out of place, sensors broken/bad, missing parts..who knows....I'd take off the bridge unit and finisher and use it that way - support is discontinued and your going to be in it deep time wise troubleshooting.

[Shem]

Re: Toshiba e-Studio 255 - CB30 Error

Thank you everyone for all your inputs!

Disabling or Bypassing the Tray 1 resolved the issue.

Not really totally resolved, but end-user is okay with that.

Cheers!!!!!