Toshiba E-256 Paper jamming.

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  • MacTavishLK
    Technician
    • Nov 2020
    • 66
    #1

    Toshiba E-256 Paper jamming.

    Error E063 (Check Paper Size or Paper Direction)

    I replaced Reg clutch , Reg Guide , Reg Guide sensor arms and Reg Guide sensors.
    but it is not clear. Paper jam is continue yet.

    please help me for that problem.

    Thanks
    Tags: clear, guide, jam, paper, reg
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22699
      #2
      Re: Toshiba E-256 Paper jamming.

      E063 is a paper size mismatch. For example, the size programmed for tray #3 is not the same as the actual size of the media. You won't be able to change the paper size while there is is a print job in the queue. The Drawer button will be grayed out. So clear the print queue, then go to User Functions > Drawer > and set the size to match the actual media size.

      Rarely, you can get E063 jams when the tray separation roller is worn flat. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • MacTavishLK
          Technician
          • Nov 2020
          • 66
          #3
          Re: Toshiba E-256 Paper jamming.

          Originally posted by blackcat4866
          E063 is a paper size mismatch. For example, the size programmed for tray #3 is not the same as the actual size of the media. You won't be able to change the paper size while there is is a print job in the queue. The Drawer button will be grayed out. So clear the print queue, then go to User Functions > Drawer > and set the size to match the actual media size.

          Rarely, you can get E063 jams when the tray separation roller is worn flat. =^..^=
          Paper size is correct. SPT , K Roller and Pickup roller are new. But problem is not sloved. Please help me.

            Comment

            • gliderider
              Trusted Tech

              100+ Posts
              • May 2015
              • 131
              #4
              Re: Toshiba E-256 Paper jamming.

              The only other thing I can add to Blackcats post is this. You didn't describe the type of and location of the jam. This wouldn't happen to be accordion jamming? if so, then your drive pin in the main drive has broken or it's so gummed up it's broken an slipping which will cause a timing issue as the paper is trying to move through the copier.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22699
                  #5
                  Re: Toshiba E-256 Paper jamming.

                  Originally posted by gliderider
                  The only other thing I can add to Blackcats post is this. You didn't describe the type of and location of the jam. This wouldn't happen to be accordion jamming? if so, then your drive pin in the main drive has broken or it's so gummed up it's broken an slipping which will cause a timing issue as the paper is trying to move through the copier.
                  I've usually seen E010 with the broke drum drive pin. And it's simple enough to test: just reach in the right door and see if the drum will turn independently of the rest of the drive. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • lazymangr
                      Trusted Tech

                      100+ Posts
                      • Feb 2017
                      • 115
                      #6
                      Re: Toshiba E-256 Paper jamming.

                      if you changed all that and still you get jams 1st check if the door not closing good. try to print while you press the door against the machine or clean the vertical rollers in the small jam doors below the main door

                        Comment

                        • Oystercopy
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Oct 2009
                          • 579
                          #7
                          Re: Toshiba E-256 Paper jamming.

                          Blackcat is right, that is an elusive but a serious problem when the Drum Drive pin fails. However, I've not ever seen that on the newer "6" series machines, only the older 255-455
                          OC

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