Hi all we are having an issue with a 3505ac copier
We have bought several black toners thinking this was the issue we changed the chips still nothing
we put the toners in different machines but the black toner is not reading
the machine will detect if the toner cartridge is empty, but when you put in the new toner it says adding toner then tell you to install new toner
It doesn't work like this with any other colour just the black toner
Has anyone else experienced this issue before?
We have bought several black toners thinking this was the issue we changed the chips still nothing
we put the toners in different machines but the black toner is not reading
the machine will detect if the toner cartridge is empty, but when you put in the new toner it says adding toner then tell you to install new toner
It doesn't work like this with any other colour just the black toner
Has anyone else experienced this issue before?
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