We got socked with about a dozen calls Thursday morning. Either F-510 or stuck on the splash screen stuck on 6 (of 9). Had techs check the HDD partitions. They all had
the app partition among others. After restoring the machine booted fine. I had them reflash the firmware from 2100 back to 1904.
These machines according to the update files I pulled on them from ECC, were all updated on April 23. So, they've been on 2100 for a month without any issue.
Most had no department codes set (which according to what's been posted, was the "issue" with 2100). Only two had paper cut.
Strange, if it was 2100 that caused this, why would it take over a month to show up?
the app partition among others. After restoring the machine booted fine. I had them reflash the firmware from 2100 back to 1904.
These machines according to the update files I pulled on them from ECC, were all updated on April 23. So, they've been on 2100 for a month without any issue.
Most had no department codes set (which according to what's been posted, was the "issue" with 2100). Only two had paper cut.
Strange, if it was 2100 that caused this, why would it take over a month to show up?
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