Toshiba service notification

[tnrtt]

I get service and jam emails from machine. Is there a way to have it send the jam code?

[Phil B.]

Re: Toshiba service notification

I get service and jam emails from machine. Is there a way to have it send the jam code?

What model?

Sent from my SM-G960U using Tapatalk

[tnrtt]

Re: Toshiba service notification

What model?

Sent from my SM-G960U using Tapatalk

5055. 5005, 7506 series.

[Vincent128]

Re: Toshiba service notification

Better to set them up in the Toshiba E-service cloud

[SalesServiceGuy]

Re: Toshiba service notification

5055. 5005, 7506 series.

From the copier's LCD panel.

User Functions/ Admin/ Service.

Service Notification,Email

Turn on Service Call Transmit

As a reminder, with the latest V1512 FW on eBN/eBN2 ,and VNC turned on, while using free Windows 10 Quick Assist, you can log into a customer's copier remotely, and reach all service menus.

Look for new FW in August adding dedicated remote service assistance buttons to the copier.

... helps to cut your driving to customers way down, saves gas, less exposure to COVID-19D, improves customer satisfaction.

I use these functions every install. Customer's really like it and expect it in 2021.

[Rusty.Harris]

Re: Toshiba service notification

From the copier's LCD panel.



Look for new FW in August adding dedicated remote service assistance buttons to the copier.

... helps to cut your driving to customers way down, saves gas, less exposure to COVID-19D, improves customer satisfaction.

I use these functions every install. Customer's really like it and expect it in 2021.

That's what I miss about the Dallas Tx support center. Knew those guys personally, and I'd get "tips" about upcoming stuff before it
came along.

[SalesServiceGuy]

Re: Toshiba service notification

That's what I miss about the Dallas Tx support center. Knew those guys personally, and I'd get "tips" about upcoming stuff before it
came along.

Introducing e-BRIDGE Next updates (toshibatec.com)