e-250 Scan not working

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  • Claudio
    Trusted Tech

    100+ Posts
    • Feb 2007
    • 235

    #1

    e-250 Scan not working

    Good morning:
    I have another question for this e-250 copier. I hooked up the printer using a static IP set to RAW 10001 with PCL driver. Printer working fine on the network. I have downloaded the Viewer program, then the upgrade service pack 1 then service pack 6. It will not detect the scanner. The fax is receiving ok.
    Does anyone know which setting I should check or what I need to do to get the scanner working?
    Thanks for your help. Have a great day : )
    Claudio
  • copytechman
    Senior Tech

    Site Contributor
    500+ Posts
    • Nov 2008
    • 926

    #2
    Scanning as described can only be done via the parallel port on that device.
    Parallel port w/toshiba viewer + fax board has to be installed.

    There is no network scanning unless the ifax kit is installed inconjunction with the network kit... which then disables the parallel port.

    Regards!
    A.

    Comment

    • Claudio
      Trusted Tech

      100+ Posts
      • Feb 2007
      • 235

      #3
      Copytechman:
      Thanks you for your prompt reply.
      I am now in the process of looking for my old parallel cables

      Comment

      • Claudio
        Trusted Tech

        100+ Posts
        • Feb 2007
        • 235

        #4
        Copytechman:
        That was it!
        The scanner now works.
        Thanks again.

        Comment

        • copytechman
          Senior Tech

          Site Contributor
          500+ Posts
          • Nov 2008
          • 926

          #5
          Your quite welcome.
          Glad to help!
          Regards!
          A.

          Comment

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