Toshiba 385s invalid factory configuration problem

[mloudy]

Re: Toshiba 385s invalid factory configuration problem

Whe it is an actual Lexmark we use the Factory Restore Tool when a device gives the error. We go to the site, enter the SN and it gives us several files to install and the order in which to install them. Directions are in the Service Manual.

For a Lexmark BSD Dealer the files come back immediately. When it is NOT a Lexmark you have to go through the OEM tech support and I have heard it can take a few days to get the fiels and the directions are very bad. It can probably be done but if it is an old printer I would replace it.

[MUMMIM]

Re: Toshiba 385s invalid factory configuration problem

Hello everyone
I have a problem with Toshiba 385s show message " invalid factory configuration" and " replace unsupported cartridge"
Need help pls

i think , you need change right toner cartridge will ok.