e studio 351c

[Owaisebutt]

[Dear All,

I have set USB with firmware installed in it into copier and turned on with 4+9.But screen shows only numbers like 0.1.2.3.4.5. but there is no data infront of them.Please suggest me what to check.


Thanks in Advance

[mitsubee]

What version you choose? may i know ?

[Tricky]

Are the files in the root of the usb stick or in a folder, try the opposite of what you have.

[Mr Spock]

Make sure the thumb drive is formated in fat not fat32.

[mitsubee]

if your are using 38.01 firmware and above then u should put the usb file outside then the rest in a folder.... ya make sure is FAT not FATXX

[Owaisebutt]

Dear Friends !I have unzipped folder and found 7 files there.I have format USB in FAT.Infact i have unzipped directly in USB.I have purchased the lastest firmware of 351c.It is the lastest available on toshiba password protected website.As i turn on copier by pressing 4+9.it appears which you are watching on screen.Any suggestions please.....

[TTL]

try another usb drive.
then try unzipp in the pc, and then put in the usb.

[Owaisebutt]

Dear Friend!I have tried the method you mentioned but to no avail.I have used 1gb usb drive for this purpose after having used 2gb.Really unable to understand why it doesnt show the firmware.

[TTL]

May have occur one problem in the download of the firmware.
Try download again the firmware. or if exist one version between the machine version and that one, download that. and upgrade with her first.

[Owaisebutt]

Dear Sir, Mr. Spock !

What do you suggest to do ????? Thanks TTL

[Owaisebutt]

Dear Sir, Mr.Spock !

What do you suggest to do??? Thanks TTL.

[Mr Spock]

Dear Sir, Mr.Spock !

What do you suggest to do??? Thanks TTL.

Try a 512mb thumbdrive. I have had issues with 1 and 2 gb thumbdrives on that model. Also some thumbdrives come with an embedded software that will not work with Toshiba copiers. This will need to be removed.

[Owaisebutt]

Dear Sir, Mr.Spock

I have tried with 512bm Kigston Flash drive but no change.Screen shows same.
Any other Idea sir?????

[Mr Spock]

Are you using the USA firmware or European version? I do not believe that you can inter change them. Also what version is on there know (08-900)?
You may need to do a 2 step update by going to version 300 then up date to 3801.

[mitsubee]

Dear Qwaisebutt ,

Let`s see if this can help step by step.

1.Format your thumb drive using FAT ( 256mb recomended 512mb can use but slower )

2.Copy ROM.bin file into your FAT thumb drive.

3.On your machine HOLD on to CLEAR+3

4.Perform #3 then Start then OFF machine

5.On your machine HOLD on to CLEAR+3

6.Perform #2 then Start then OFF machine

7.Plug-in your thumb drive ON the machine HOLD 4+9

8.Let the machine detect the ROM.bin files first, Once detected wait for the text to come out saying Connect the next Storage bla bla bla....

9.Plug out the thumb drive NO NEED OFF MACHINE.

10.Format the thumb drive again with FAT , insert all the remaining files into your thumb drive together with the ROM.bin

11.Plug-in the thumb drive with the Machine ON status.Press Start...let it run.

12.Off the machine after all the files fully loaded.

13.On machine HOLD 0+8 , Key in 947 and Initialize it.

14.On Machine HOLE 0+8 , Key in 690 , enter 2 and Start.

15.Reboot the Machine DONE.

Note to remember. Insert files in the thumb drive as directories don't put it into a folder.Maybe your case is you YOU put all files into a folder in your thumb drive.

Thanks