e studio 351c

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  • mitsubee
    Trusted Tech
    • Jul 2007
    • 176

    #16
    Opps sorry some info i left out.

    Please check your existing firmware 08-900 see if your firmware's below 300, anything below 300 CANNOT straight UP to 3801.You have to upgrade to 300 first then to 3801(Mr.Spock).The above procedue only applies on ver 3801 on 351c.

    thanks

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    • Owaisebutt
      Technician
      • Jun 2009
      • 38

      #17
      Dear Mr. Spock and all friends !

      I have a firmware version T410ALLA029USB.When i install that the screen shows nothing.Its an asian version. Copier has got the version T410SY0E221.I am trying to upgrade it with the 1st one.

      Is it the right version to upgrade with.???

      Comment

      • Mr Spock
        Vulcan Inventor of Death

        1,000+ Posts
        • Aug 2006
        • 2064

        #18
        T410ALLA029USB
        T410SY0E221

        I am not sure about the above but I would say that the first would be version 29 (this being the oldest production version) and the second version is 221. but based on the letters they are for different countries. For example the USA version is T410SYOU330 is version 330 which is the newest version of the software. Now the version 3801 is for the 4511 family not the 351c family. If you have version 221 on the machine then you need to go to version 300 then up to 330 or the results are not guaranteed. I would see where the machine came from and make sure you get the firmware for that country or you may have to replace the boards and flash with you country's firmware on it.
        And Star Trek was just a tv show...yeah right!

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        • mitsubee
          Trusted Tech
          • Jul 2007
          • 176

          #19
          Owaisebutt , Spocky is 100% correct...dont bypass from ver 2++ to 3801.U will be needing 2 steps .... go till 300 then to 3801....... v221 too old...efilling Box cant be deleted....nasty.

          Comment

          • Guest

            #20
            Originally posted by Owaisebutt
            Dear Sir, Mr. Spock !

            What do you suggest to do ????? Thanks TTL

            You have bad firmware get another copy or another ver..

            Comment

            • emujo
              Field Supervisor

              2,500+ Posts
              • Jun 2009
              • 3009

              #21
              Assuming your USB drive is formated correctly, a 1 gig should work. I use a 1 gig all the time with no issues. The screen you are seeing happens when the MFP can't read the firmware files correctly. The files must be on the jig in this manner...
              All file have to be on the root of the drive. Next, you should have a folder called 281C-451C and 1 file called MENTUSB. Nothing else can be on the drive. This should work for upating the firmware.

              The only other reason for this kind of display is you are trying to update from to early of a version to the latest. Yhe MFP must be at or around ver 230 for the version 3XX to be read correctly. So, if your MFP is at ver 1XX, you're going to have to upate to ver 2XX and then to ver 3XX. Ed
              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

              Comment

              • MUMMIM
                Trusted Tech
                • Jan 2008
                • 125

                #22
                dear Owaisebutt and everyone !

                my custom have a 351c but it is wrong hdd, pls share me this firmware or give me the links to download it

                thank you very much.

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