New Member- Toshiba 1710 Issues

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  • dave1970
    • Jun 2025

    #1

    New Member- Toshiba 1710 Issues

    I just joined today, hoping to find some info on my toshiba 1710 copier. It keeps jamming from the paper tray. Is there a cleaning procedure? Or is this a common problem?
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    This old workhorse is still around???

    This could be as simple as a cleaning or as expensive as a main pwb. My first thought would be to start with a cleaning, then try the feed rollers in the tray. If these do not work then look at the sensors and see which is not working. Also check the clutches and see if they fire correctly. If everything checks good then it could be the main pwb and that is where I would buy a new one. Actually I would do a cleaning and feed rollers then buy a new one.
    And Star Trek was just a tv show...yeah right!

    Comment

    • audioimaging
      Technician

      50+ Posts
      • Jul 2009
      • 73

      #3
      It's been so many years since I've seen one of these, I can't even remember how to change the feed rollers.

      If you are lucky, maybe a piece of paper is torn off around the feed assy and is blocking paper from feeding out.

      Visual inspection first, then try cleaning the feed rollers.

      Parts would be hard to come by for this machine, but you might find feed rollers somewhere.

      I wouldn't put ant money into this machine though.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #4
        Most commonly for me, the feed actuator in the vertical path gets knocked out.

        I don't know how much experience you have. The paper switch or photointerrupter is "U" shaped and has a light emitter on one side, and a light receiver on the other. The "flag" is a mechanical lever with a coil spring return, that blocks the light path when no paper is present, and unblocks the light path when paper is present.

        If the actuator is missing, the switch does not change state when paper passes, and the jam condition may not clear.

        I hope this helps you. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • mjunkaged
          Trusted Tech

          250+ Posts
          • Feb 2009
          • 383

          #5
          Toshiba 1710 analog copier?? God help us all? But here's HELP!!

          Hey:
          My friend still has parts for that baby.
          It's a pile of crud but if someone's paying you or whatever, call
          Jerry at Superb photocopy for parts quotes on OEM feed rollers, etc.
          His number is 253-536-5506
          Tell him Mitch at Rockin' sent ya!! And make sure he knows you're a tech. and not some end user.
          Alternately, you can buy your parts at aftermarket online sellers, katun, precision roller, etc. But Jerry has expert tech support as well. I also have many years experience so most likely your tires/pads are worn out.........here's how to tell.
          Remove the drawers, open the bypass tray
          Run your fingers over the rollers that ride against the plastic spring-loaded pads. Feel any tread?? NO??? Hm. What a shock. You must have run your obligatory 10k pages on heavy paper or 50 k of regular copy paper!!
          Also check with fingers: Pickup rollers, to right of feed roller you just 'felt up'. (bypass: outboard pickup, inner feed, underneath is a fun pad, still hate replacing that ^&$%&Er!!

          OK, got a better idea of what's wrong? If not, check that the crap is all turning. Check your sensors. What's your E-code? 1 is no make it out of tray
          E2 is near reg. rollers. Wanna guess what E3 is???
          If you send me 5 dollars I can burn and mail you a toshiba parts/svc. manual combo on cdrom. All the old stuff. It may be free someplace on the web?
          Or ask Jerry! He can hook you up.
          Old copier techs. never die, we just smell this way....and yes, we bathe!!

          Comment

          • Harry
            Trusted Tech

            100+ Posts
            • Feb 2009
            • 228

            #6
            most problem i have with this one are the feed and reg clutches pull them out and clean them up and then they works fine.
            good luck

            Comment

            • mjunkaged
              Trusted Tech

              250+ Posts
              • Feb 2009
              • 383

              #7
              Hm, maybe...

              Harry:
              If none of the above works, I'd probably look at clutches too.
              See my and other 2 posts.
              I'd never go for clutch before confirming that something wasnt' actually turning.

              But that's just me.
              Knowing what's wrong and how something's supposed to work always helps, i.e. rtfm. I have a decade on these, practically memorized the SM's.

              Comment

              • dave1970

                #8
                toshiba 1710

                Thank you for all of the responses, its my fathers copier, im trying to diagnose it for him. When you say to " do a cleaning" I'm cleaning the rollers? What do I clean it with?

                Thanks,
                Dave

                Comment

                • audioimaging
                  Technician

                  50+ Posts
                  • Jul 2009
                  • 73

                  #9
                  Toshiba would say water only.

                  I'm not too discriminating and use any general household cleaner (windex comes to mind).

                  Some guys swear by wd-40 but I've never tried it personally.

                  If a roller doesn't grab due to build-up, cleaning generally will help. If a roller doesn't grab because all the tread is worn away, cleaning will only get you a few copies.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22997

                    #10
                    ditto for audio. An orange oil based cleaner like limolene works great, but on bald tires will only get you 5 minutes while the tires are still wet. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • tech07
                      Trusted Tech

                      250+ Posts
                      • Aug 2008
                      • 409

                      #11
                      1710

                      Knowing your jam code will really help.....press clear and 8... code will start with an E...............The code # will narrow it down so you won't waste time looking in the wrong place...Wow..1710..obsoleted by toshiba a long time ago

                      Comment

                      • dave1970

                        #12
                        thanks tech07, I'll try flashing the error codes. I tried cleaniing all the rollers I could find on the side of the machine behind the doors, the hard plastic ones, and the soft rubber like wheels, with windex. Still get red paper jam light on that wont clear. I looked everywhere inside that machine without taking it apart, no paper.

                        Comment

                        • fireater
                          Repair God? not quite

                          250+ Posts
                          • Apr 2006
                          • 253

                          #13
                          lets be honest here the machine is old ... as a tech i would check error codes , but as it is an old machine and i want it fixed let just replace the feed rollers and replace/clean the feed clutches. if you are not sure how to do this you need a manual. once you get the manula if you are still unsure how to do this i would decide if this machine is worth a service call from a tech or not as it is old and would cost a bit to repair. then you have to ask yourself once the paper is feeding is the copy quality good enough to warrant this repair and if it is not very good then it would need more parts ... see where i am going here? feed roller are relativly cheap.. probably get them from precision roller's web site but while you are there pricce out other things like pcu fuser parts etc and see if you still want to put money in this thing
                          I fix copiers ...Well Sorta

                          Comment

                          • dave1970

                            #14
                            Thanks fireater for the info. I got an error code E5 out of it today, mean anything? meanwhile, I'm going to search for a manual.

                            Comment

                            • fireater
                              Repair God? not quite

                              250+ Posts
                              • Apr 2006
                              • 253

                              #15
                              errror code paper stop just before drum..... u sure ther is no paper in the path? sound like a registration clutch..... or paper is not reaching registration roller..... as i stated before... prolly needs tires and all the clutches clean/replaced... also check to see if reg roller turns and it should prolly be pulled out cleaned (and its ckutch cleaned/replaced) as wellthe grease gets old on the bushings and they get stiff and then the clutch gets old and worn and slips........ cleaning the clutches and riollers and bushings makes em work like near new... it just take time to do the work there will prolly be no shortcuts...
                              I fix copiers ...Well Sorta

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