Service Code for 3500C

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  • wulffservice
    Service Team ******
    • Jul 2009
    • 29

    #1

    Service Code for 3500C

    Been getting service codes C411 and C412 on the above listed model and was curious as to what this means...Any help would be appreciated....thanks in advance.
  • Paper_path
    Technician

    50+ Posts
    • Jul 2009
    • 55

    #2
    C411/412

    These are power-on errors. Basically it's not detecting the lamps coming on. It's either bad thermistors, or a power problem. These are the errors you might get if a wire is pinched against the frame of the fuser. If this is the case, it might have blown the power supply.

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      This Parts & Service manual & the Service Handbook can now be purchased for $11.77 each and downloaded immediately after payment from The Internet's largest collection of manuals


      Paul@justmanuals.com

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      • emujo
        Field Supervisor

        2,500+ Posts
        • Jun 2009
        • 3009

        #4
        Seen problems with the MFP side of the fuser connection give these symptoms. Techs install the fuser assy incorrectly and cause the mounts to break resulting in poor connections. Emujo
        If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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