So I was asked today to wipe the hard drive on a Toshiba eStudio 3510c. Not being a Toshiba trained tech, I'm not sure exactly what's involved.
I know some MFPs hold firmware/system software on the hard drive. I don't want to turn the machine into a doorstop. I just want the documents purged that are stored on the HDD, and have a functioning MFP left. It's OK if the network/scanning setup information is lost. It's getting returned to the leasing company.
I don't mind selling them a HDD if that's required, but what about firmware/system software/settings? What do I have to do? =^..^=
I know some MFPs hold firmware/system software on the hard drive. I don't want to turn the machine into a doorstop. I just want the documents purged that are stored on the HDD, and have a functioning MFP left. It's OK if the network/scanning setup information is lost. It's getting returned to the leasing company.
I don't mind selling them a HDD if that's required, but what about firmware/system software/settings? What do I have to do? =^..^=
Comment