Hello everyone
I have a client with a e-STUDIO28 that Jams at the Relay gate .When they select to duplex and sort the copies need to travel to the finnisher. It seems that the gate is late in coming down by what seems like half a second and the copy is delivered straight from the fuser exit to the inner tray and not directed into what as a Ricoh tech we call the bridge unit which causes the machine to indicate a jam at the finnisher. I have tested the function of the gate with service mode 03 #232 and it does not delay when I press the start key so I'm unsure if it is a mechanical or board level problem. I would be grateful for anyones help.
Thanks everyone
I have a client with a e-STUDIO28 that Jams at the Relay gate .When they select to duplex and sort the copies need to travel to the finnisher. It seems that the gate is late in coming down by what seems like half a second and the copy is delivered straight from the fuser exit to the inner tray and not directed into what as a Ricoh tech we call the bridge unit which causes the machine to indicate a jam at the finnisher. I have tested the function of the gate with service mode 03 #232 and it does not delay when I press the start key so I'm unsure if it is a mechanical or board level problem. I would be grateful for anyones help.
Thanks everyone
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