eStudio 2830c File overwrite issue

[Systech]

It is a lease and have not made 1st payment.

[SalesServiceGuy]

The e2830c is a very good colour copier capable of many things. You are focussing your purchase decision on one extremely small part of what the copier can not do.

There is no guarantee that any other copier vendor will be any different.

You would have to convince another copier vendor to first put a trial connected copier into your location, re-learn the OS and test it.

No copier sales person will acurately know your answer until you test it. Every copier sales person will say yes we can do it.

[Systech]

I understand what you are saying, but this is a major issue with us. And they were told this would not be acceptable.

[SalesServiceGuy]

Hopefully, I am wrong on this issue and someone can pull a rabbit out of the hat.

[Systech]

Hopefully. I'm keeping my fingers crossed.

Thanks for the help, it was appreciated.

[ToshibaTech]

I would have your Toshiba people call sales support or the in touch center to make sure. I found no code to do this on my own but sometimes the "gurus" can find something or make something work for you. You WILL be missing out on a great machine if you don't get this series. I can't speak for the competition but these machines run basically trouble free. We have one with half a million on it and maybe 5 or so service calls that actually required fixing something.

[Systech]

Just an update on this issue.

Sales Rep and Tech called Toshiba and Konica and stated that neither systems would do a file overwrite. I again explained that the original Konica would in fact overwrite the file. They tested our old Konica and low and behold it did exactly what I told them it would do. So they are replacing the new Toshiba with a Konica and guarantee that it works just like the old Konica. Replacement takes place Monday. Thanks for the help.

[Stede]

A late offering

Not sure if you've solved this issue, but I think I may have a workaround.
Use the toshiba's abillity to Scan to a remote directory, make the remote your default location. ( User Functions, *I think admin, then the scan button to do this.. It maybe under just the user tab, going from memory here. Play with it.)
Now that your off the copier you can make a batch file and have that move the contents to yet another directory, just make sure to add /y to your move/copy command and that will take care of your issue if you script the computer to run this batch file on the hour.

You can try going from the SMB shared drive in the copier to the target directory, but I know this doesn't work on the older es-352 series with the latest fireware. The 2830c is THE toshiba copier. Love it, don't hate it. It's just protecting users from themselves.

[SalesServiceGuy]

Thanks for that input. I will put it im my memory in case I hit this situation again.

[Gabdelaziz]

Re: eStudio 2830c File overwrite issue

Hello,
We recently got a used eStudio 2830c with previous owner PW on it which is not the factory PW.
Can any one please let me know how to reset the PW?

Thank you all.

Copier Firmware Version--T450SY0U218
Copier Main ROM Version--450M-21
Copier Scanner ROM Version--450S-10

[JustManuals]

Re: eStudio 2830c File overwrite issue

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