Hello,
My trusty old 25s has started to consistently jam paper right inside the side door with error E01. To clear it, I need to open the duplexer, open side door, remove the paper which is always right there near the drum and folded in half on its way in (or is it out?), then open and close the top 2 doors (never anything there but the unit asks me to do that).
Im not a tech (ask you can so plainly tell from my non tech language
) but its obvious that something isnt rolling... is the drum supposed to be hard to spin manually - I tried to spin it via its gears (on the right side) and it doesnt spin... It does spin with the power off.
Also tried to remove and reseat the "processing unit" (called this way in the service manual), followed the instruction to remove it but needed to pull a stainless pin held in via spring to get it out which was not mentioned in the instructions. re-seating didn't help anything.
Could someone guide me with testing procedures?
thank you
My trusty old 25s has started to consistently jam paper right inside the side door with error E01. To clear it, I need to open the duplexer, open side door, remove the paper which is always right there near the drum and folded in half on its way in (or is it out?), then open and close the top 2 doors (never anything there but the unit asks me to do that).
Im not a tech (ask you can so plainly tell from my non tech language

Also tried to remove and reseat the "processing unit" (called this way in the service manual), followed the instruction to remove it but needed to pull a stainless pin held in via spring to get it out which was not mentioned in the instructions. re-seating didn't help anything.
Could someone guide me with testing procedures?
thank you
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