Any advice is appreciated. Total count of machine is about 480K black and 65K color. The machine has had a full PM with only about 25k on these supplies. Transfer belt was replaced 2 weeks ago due to a CDF0 problem and was working beautifully until now. Today the machine is copying/printing color images with only the yellow being laid on the paper. Any color image copied or printed comes out but with nothing but yellow. There are no error codes or jam issues.
The revolver rotates normally, however, no cyan or magenta appear at all. When a black copy/print is done, it looks perfect. I understand that the image is laid straight from the drum to the paper on black, so it makes sense that it may be a transfer or revolver problem. I think a transfer belt problem would also affect the yellow though. I cleaned the cyan and magenta dv units and made sure there was toner with no change. Is it possible that the cleaning blade could be stuck down? I think the order it lays the image is K C M Y.
The revolver rotates normally, however, no cyan or magenta appear at all. When a black copy/print is done, it looks perfect. I understand that the image is laid straight from the drum to the paper on black, so it makes sense that it may be a transfer or revolver problem. I think a transfer belt problem would also affect the yellow though. I cleaned the cyan and magenta dv units and made sure there was toner with no change. Is it possible that the cleaning blade could be stuck down? I think the order it lays the image is K C M Y.
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