e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

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  • chrisban35
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jan 2011
    • 197
    #1

    e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

    OK, I thought this would be an easy one. Guess not. All systems seem to check out OK, but I'm not a regular on this machine. Anyone have some in-depth experience they can share in regards to this code? I'm looking for anyone who may have had some other items throw this code, or some other areas I should check as well. I have manual and I followed their sequence to no avail.

    Thanks in advance for any help.
    Tags: 3510, code, duc, e-studio, error, error code, f110, scan, scanner, studio, toshiba
    • Gregg
      #2
      Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

      I would try the scanner LGC board.

        Comment

        • chrisban35
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jan 2011
          • 197
          #3
          Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

          I tested it to the specs in the book, is there some other parameter I should look for or test? - Thanks for the comment.

            Comment

            • Gregg
              #4
              Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

              Pop the cover off and look to see for dust build up on the chips.

                Comment

                • emujo
                  Field Supervisor

                  2,500+ Posts
                  • Jun 2009
                  • 3009
                  #5
                  Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

                  If you're firmware reloads seem to work OK, then you may have a problem with the scanner bd (SLG) or the SYS bd, or the interface cable that connects them. Emujo
                  If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                    Comment

                    • chrisban35
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Jan 2011
                      • 197
                      #6
                      Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

                      Thanks for the helpful hints. I'm always thankful to have TechNet as a reference and to the great Techs here who offer up advice with no compensation, only a return on future issues they face.

                        Comment

                        • fourl6
                          Technician

                          50+ Posts
                          • Nov 2008
                          • 94
                          #7
                          Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

                          Hey guys, iv had to do this 3-4 times over the last few years, its a little bit tricky but doesn't cost anything and has worked every time.

                          Cheers Cam

                          CONTENT
                          When copying or scanning from the RADF, the machine may freeze at the “Ready” screen and requires rebooting to return the machine to an operational state. Also intermittent F110 and F111 errors may occur and
                          could be listed in the machine’s error history.

                          CAUSE
                          There is a possibility that the 5.1VB line from the power supply is insufficient for correct operation of the SLG
                          board and the RADF. This must be confirmed by measuring the F205 fuse output on the copier’s power supply
                          with a digital multimeter. If the voltage is confirmed as being below 5.0VDC, it is likely to be the cause of the
                          symptoms described above, and the countermeasure step listed below should be applied.

                          COUNTERMEASURE
                          The following information should only be conducted by experienced technical staff. A good quality
                          Digital Multimeter and an insulated pot adjusting screwdriver should be used for this procedure! The
                          output for the 5VB line needs to be adjusted to exactly 5.10VDC measured at F205 fuse on the Power supply.
                          This output voltage is adjusted by a trim pot on the power supply marked VR2. It needs to be adjusted
                          clockwise (whilst monitoring the voltage output of Fuse F205) and is extremely sensitive so will not need to be
                          adjusted very far to obtain the correct voltage. DO NOT EXCEDE 5.10VDC or serious damage to the machine
                          will result.
                          For additional assistance, contact your Toshiba Regional Specialist.

                            Comment

                            • chrisban35
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Jan 2011
                              • 197
                              #8
                              Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

                              I'll definitely give this a try. So far I've checked all mentioned above and I'm still getting the code. We even swapped out the Board mentioned and still coding.

                                Comment

                                • fourl6
                                  Technician

                                  50+ Posts
                                  • Nov 2008
                                  • 94
                                  #9
                                  Re: e-Studio 3510c - F110 Error Code - Communication Error-Sys CPU & Scanner

                                  Originally posted by chrisban35
                                  I'll definitely give this a try. So far I've checked all mentioned above and I'm still getting the code. We even swapped out the Board mentioned and still coding.
                                  its pretty hard to get it to 5.1v exactly without going over... iv found they are normally around 4.5-4.8v and getting it over 5v fixes the problem

                                  Cheers

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