toshiba mfp network access

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1153

    #1

    toshiba mfp network access

    i have a question: in some cases i can or cannot access the mfp side of the networked toshiba, as in when i try to open the mfp drive in my network places, i can see it but then i get an access denyed error in a way, it say basicly "you dont have privlages to access this drive" so this happens in xp or windows 7, where would the permissions be for this drive? in the manage/services area? or is it in the mfp controll which i could not find any share points, again it told me i have no access for this drive. any help would be nice, thanks
  • TheOwl
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1732

    #2
    Re: toshiba mfp network access

    This could be caused by different networks having different workgroup names other than WORKGROUP.

    Instead of trying to access the device through My Network Places, use the UNC path of the device and / or map a network drive to the machine.

    UNC: \\IPAddress\
    or \\DNSHostName\
    Please don't ask me for firmware or service manuals as refusal often offends.

    Comment

    • Mr Spock
      Vulcan Inventor of Death

      1,000+ Posts
      • Aug 2006
      • 2064

      #3
      Re: toshiba mfp network access

      You also need above version 320 firmware on the ebridge machines for windows 7.
      And Star Trek was just a tv show...yeah right!

      Comment

      • digicor
        Service Manager

        1,000+ Posts
        • Jul 2008
        • 1153

        #4
        Re: toshiba mfp network access

        use the UNC path of the device and / or map a network drive to the machine.

        i did this still cant access the drive "un authorized access check with your administator for permissions"
        but i think the workgroup isnt workgroup so this may be the problem, thanks for the clue.

        Comment

        • TheOwl
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1732

          #5
          Re: toshiba mfp network access

          Make sure you also do what Mr. Spock suggested.
          Please don't ask me for firmware or service manuals as refusal often offends.

          Comment

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