Toshiba E-studio 450 scan file storage error

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Will
    Trusted Tech
    • Jun 2007
    • 171

    #1

    Toshiba E-studio 450 scan file storage error

    Have a Toshiba E-450 that intermittently when scanning to its hard drive, a file storage error comes up and when you check job status it shows it didn't go thru. Doesn't seem to matter if its 1 or 2 pages or if its 30-40 pages. Any suggestions on what to check or do. When it works it works fine with no problem.
  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Re: Toshiba E-studio 450 scan file storage error

    You need to look at the job log and get the exact error code...but w/o seeing this, I'd say the HDD may be failing,,not unusual as this MFP has been around for some time. Firmware update might be helpful...you can also do a HDD check via service mode to look for bad sectors. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

    Comment

    • blaze2000
      Trusted Tech

      Site Contributor
      100+ Posts
      • Sep 2010
      • 232

      #3
      Re: Toshiba E-studio 450 scan file storage error

      HDD failing I've also seen quite simply the HDD getting full. Check to make sure the file deletion time is frequent enough to keep lots o' storage space.

      Comment

      • dherring
        Junior Member
        • Mar 2012
        • 7

        #4
        Re: Toshiba E-studio 450 scan file storage error

        I agree that you need to check the current firmware version. I would also backup templates, address book and network settings then do an 08-690 to reformat the HDD. If the HDD hasn't been replaced before then replace it with a new one like WD. If the current HDD is a Maxtor then I would definitly replace it.

        Comment

        Working...