Toshiba e555- says add comp paper

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  • chas101
    • Sep 2024

    [Misc] Toshiba e555- says add comp paper

    Toshiba e555- says add comp paper when trying to copy with ADF using Legal size paper. Has anyone ever seen this on that series, I don't know if its a sensor or board problem on the top feeder, works fine off the glass.
  • Mr Spock
    Vulcan Inventor of Death
    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    Re: Toshiba e555- says add comp paper

    run the adjustments (min/max) for the side guides on the adf and this should fix this issue.
    And Star Trek was just a tv show...yeah right!

    Comment

    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22599

      #3
      Re: Toshiba e555- says add comp paper

      as in "add computer paper"? 11" x 15"? Yes clearly there is some problem with original width detection. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • chas101

        #4
        Re: Toshiba e555- says add comp paper

        Originally posted by Mr Spock
        run the adjustments (min/max) for the side guides on the adf and this should fix this issue.
        Thanks Mr Spock , I will try that. Do you happen to know the adj. procdure?

        Comment

        • chas101

          #5
          Re: Toshiba e555- says add comp paper

          It works ok for letter R on adf.

          Comment

          • Mr Spock
            Vulcan Inventor of Death
            1,000+ Posts
            • Aug 2006
            • 2064

            #6
            Re: Toshiba e555- says add comp paper

            put paper guides all the way in (min adjustment) and perform 05-367
            put paper guides all the way out (max adjustment) and perform 05-368
            And Star Trek was just a tv show...yeah right!

            Comment

            • chas101

              #7
              Re: Toshiba e555- says add comp paper

              Originally posted by Mr Spock
              put paper guides all the way in (min adjustment) and perform 05-367
              put paper guides all the way out (max adjustment) and perform 05-368
              Thanks for the advice I really appreciate it, I will give that a try.

              Comment

              • chas101

                #8
                Re: Toshiba e555- says add comp paper

                [QUOTE=chas101;304040]Thanks for the advice I really appreciate it, I will give that a try.[/QU
                Unfortunately that didn't work, any other suggestions? It does work on 8.5 by 11 letter R.

                Comment

                • Mr Spock
                  Vulcan Inventor of Death
                  1,000+ Posts
                  • Aug 2006
                  • 2064

                  #9
                  Re: Toshiba e555- says add comp paper

                  I do not have one of this but the previous models had 2 or 3 sensors that determined length on the original tray. I would suspect one of these is not working correctly. look in the service manual for the test procedure in 03 mode.
                  And Star Trek was just a tv show...yeah right!

                  Comment

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