eStudio 2050c/2550c Series

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8212

    #1

    eStudio 2050c/2550c Series

    I have got a few of these in the field. Any comments (the good/the bad) on how you find they work?

    Clients have commented on how very quiet they are, their small size and the excellent print quality on small point sizes.

    When transporting to a customer location, techs like the fact that they are half the weight of the e2040c.

    It seems that across the industry in the 20-25 cpm speed range the era of the heavy metal frame A3 copiers has come to an end.

    Some techs dislike the seemingly flimsy construction of the Transfer Belt unit.

    I am told this copier is built with a new Toshiba design concept of affordable Easy Replaceable Units (ERUs). Like on some Lexmark printers, a tech is not suppose to try and fix every component, some components are designed to be replaced in the field rather than maintained.

  • Mr_Fixit
    Technician

    Site Contributor
    • Sep 2012
    • 36

    #2
    Re: eStudio 2050c/2550c Series

    Originally posted by SalesServiceGuy
    I have got a few of these in the field. Any comments (the good/the bad) on how you find they work?

    Clients have commented on how very quiet they are, their small size and the excellent print quality on small point sizes.

    When transporting to a customer location, techs like the fact that they are half the weight of the e2040c.

    It seems that across the industry in the 20-25 cpm speed range the era of the heavy metal frame A3 copiers has come to an end.

    Some techs dislike the seemingly flimsy construction of the Transfer Belt unit.

    I am told this copier is built with a new Toshiba design concept of affordable Easy Replaceable Units (ERUs). Like on some Lexmark printers, a tech is not suppose to try and fix every component, some components are designed to be replaced in the field rather than maintained.

    I have not seen them yet but others have some in their territory, I've heard they are ERU's but have heard that there are PM kits for the units as well.... Our "Team Leader" can't/won't really answer any questions as usual as he's the only one trained on them and I guess we just have to figure it out for ourselves.

    Comment

    • Travis06
      Tech.

      100+ Posts
      • Feb 2008
      • 193

      #3
      Re: eStudio 2050c/2550c Series

      I know they already came out with a bulletin that states, "do not adjust the doctor gap" because it will warp it. Sounds pretty flimsy. Make sure they have the hard drive installed if you want to eFile, private and hold print. (and make sure you have them enabled after you do)

      Comment

      • Mr_Fixit
        Technician

        Site Contributor
        • Sep 2012
        • 36

        #4
        Re: eStudio 2050c/2550c Series

        Originally posted by Travis06
        I know they already came out with a bulletin that states, "do not adjust the doctor gap" because it will warp it. Sounds pretty flimsy. Make sure they have the hard drive installed if you want to eFile, private and hold print. (and make sure you have them enabled after you do)
        This is what I'm worried about, these machines were designed to compete and lower costs so not even sure that the units would withstand a rebuild. I miss the days of brass inserts and machine threads for every screw, even on covers.

        Comment

        • sdrawkcab
          Confused & Bewildered

          250+ Posts
          • Jun 2009
          • 317

          #5
          Re: eStudio 2050c/2550c Series

          Installed my 30th one today, no issues so far, customer feedback is really good.
          Some days, it's just not worth chewing through the restraints

          Comment

          • didi2005
            Trusted Tech

            250+ Posts
            • May 2011
            • 401

            #6
            Re: eStudio 2050c/2550c Series

            Hopefully this model is reliable enough so that "we" can have less headache ~~~

            Comment

            • jobert
              Technician
              • Jan 2011
              • 49

              #7
              Re: eStudio 2050c/2550c Series

              hello guys. This thread is old but I want to post here because I'm messing around with this model. The costumer had two problems, sometimes there were drops of toner in his print outs and the second it always indicates "Install black toner". I easily figured out what are the causes of this problem. "Install black toner" indication was due to broken waste toner bag lock in the right side. I decided to clean the machine because there were lots of toner inside. I cleaned the cleaner unit and developing unit with a vacuum cleaner. When I'm finished I was shocked because the print outs becomes worst. It has smudges and Break Lines across the direction of the paper (Horizontal). The same thing happens when Im printing Full Color. I tested the drum unit in the other machine but its okay. I done the automatic calibration and its not successful. Is there any other calibration I can do? Guys please help. Tnx in advance.

              Comment

              • mckinley
                Chief Twiddler

                100+ Posts
                • Dec 2006
                • 150

                #8
                Re: eStudio 2050c/2550c Series

                Did you vacuum up the LED head spacers from in the drum cleaner unit? ( two white spacers )
                If not, did you make sure to fit them back in place & the correct way ( there's a front & rear one )

                Regards.
                Happiness Is The Road.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 23009

                  #9
                  Re: eStudio 2050c/2550c Series

                  How much of the developer did you vacuum up? It can really start to overtone in earnest once you remove the developer. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • jobert
                    Technician
                    • Jan 2011
                    • 49

                    #10
                    Re: eStudio 2050c/2550c Series

                    Tnx for the response. Actually, I tried the drum cleaner unit in the other machine and its working fine. The Print outs were fine. I didn't vacuum the developer, just the outer area of it due to the toner outside scattered around.

                    Comment

                    • mckinley
                      Chief Twiddler

                      100+ Posts
                      • Dec 2006
                      • 150

                      #11
                      Re: eStudio 2050c/2550c Series

                      Did you try removing the transfer belt cleaner unit ( left of the yellow epu )?
                      The auger is a long spring on that unit & if the waste box fills up, the cleaner then backs up & the spring pops out.
                      also when refitting that unit there are pegs on the rear of it that slot in holes on the machine to secure it.

                      Regards.
                      Happiness Is The Road.

                      Comment

                      • jobert
                        Technician
                        • Jan 2011
                        • 49

                        #12
                        Re: eStudio 2050c/2550c Series

                        Yes mckinley. This is what i've done so far... I cleaned the tranfer cleaning unit, even exchange the transfer unit with a good condition machine and the problem was not there. I will attach the sample copies in my next posts. Thank you for the quick response mckinley.

                        Comment

                        • jobert
                          Technician
                          • Jan 2011
                          • 49

                          #13
                          Re: eStudio 2050c/2550c Series

                          Sorry for the delayed I've been very busy this days. By the way, this is the link of my test pattern...New Doc.pdf :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents..

                          Comment

                          • mckinley
                            Chief Twiddler

                            100+ Posts
                            • Dec 2006
                            • 150

                            #14
                            Re: eStudio 2050c/2550c Series

                            What is the mark that keeps repeating on the paper?
                            Have you tried swapping the HVT to another machine to see if the fault moves? I've had to replace quite a few HVT's on the e2050/2550cse

                            Regards.
                            Happiness Is The Road.

                            Comment

                            • jobert
                              Technician
                              • Jan 2011
                              • 49

                              #15
                              Re: eStudio 2050c/2550c Series

                              I'm sorry, what is HVT? When I print a black test print there were black marks repeated. when I test for colored, the marks was still there and lines of the Cyan, Magenta and Yellow was there forming horizontal lines across the paper direction. By the way, could it be the dv unit? Is it alright to vacuum the dv unit?

                              Comment

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