2550c display locked up

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • de144
    Technician
    • Feb 2012
    • 15
    #1

    2550c display locked up

    I have a 2550C that has locked up 4 times since October. The display is in the splash screen showing checking system do not power off. Have to do a hard reboot to clear then it takes a couple minutes before Ready screen comes up. When I got to the machine last week screen was in wait/warming and could not power off except again having to do a hard reboot. I've updated firmware twice in the past month, turned off the sleep modes, and reseated connectors. Anyone else seen this?
    Tags: None
    • stockman123
      Trusted Tech

      100+ Posts
      • Jan 2014
      • 128
      #2
      Re: 2550c display locked up

      Originally posted by de144
      I have a 2550C that has locked up 4 times since October. The display is in the splash screen showing checking system do not power off. Have to do a hard reboot to clear then it takes a couple minutes before Ready screen comes up. When I got to the machine last week screen was in wait/warming and could not power off except again having to do a hard reboot. I've updated firmware twice in the past month, turned off the sleep modes, and reseated connectors. Anyone else seen this?
      I've SEEN THIS A LOT ONE OF 2 THINGS TRY THE HDD FIRSTS IF THIS ISNT IT CHANGE THE SYSTEM BOARD USING THE EPROMS FROM THE BOARD IN THE MACHINE SO ALL THE THING STAY THE SAME IN YOUR MACHINE WITH THE ISSUES. CONTACT ME BACK IF I HAVENT EXPLAINED THIS ENOUGH SO YOU DONT MAKE ANY MISTAKES ILL BE ONLINE HERE ALL DAY

        Comment

        • canonbundy
          Senior Tech

          500+ Posts
          • Jun 2012
          • 607
          #3
          Re: 2550c display locked up

          Originally posted by de144
          I have a 2550C that has locked up 4 times since October. The display is in the splash screen showing checking system do not power off. Have to do a hard reboot to clear then it takes a couple minutes before Ready screen comes up. When I got to the machine last week screen was in wait/warming and could not power off except again having to do a hard reboot. I've updated firmware twice in the past month, turned off the sleep modes, and reseated connectors. Anyone else seen this?
          Try cleaning or replacing the RAM DIMMS.

            Comment

            • mark77
              #4
              Re: 2550c display locked up

              Remove the touchscreen panel from the copier. Open the panel up then insulate the ribbon cable from the panel you have just removed. Hope this helps.

                Comment

                • jamesyboy
                  toner monkey

                  100+ Posts
                  • Jul 2010
                  • 188
                  #5
                  Re: 2550c display locked up

                  I would start with a firmware upgrade before spending any wonga on parts

                    Comment

                    • didi2005
                      Trusted Tech

                      250+ Posts
                      • May 2011
                      • 401
                      #6
                      Re: 2550c display locked up

                      Go to 5C mode and check HDD SMART info, make sure the HDD is ok.

                        Comment

                        Previous template Next
                        Working...