Toshiba 287cs--Installed Inner Finisher And Now Getting Constant Jams

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • CVBS
    Technician
    • Jul 2014
    • 24

    #1

    Toshiba 287cs--Installed Inner Finisher And Now Getting Constant Jams

    Brand new 287cs. No issues with jamming previously. Installed inner finisher and now getting constant (accordion) jams on the exit side of the fuser (two to 4 sheets until it locks up the fuser and throws a C4E3 code). Through inspection doesn't turn up any obvious issues. Any suggestions?
  • CVBS
    Technician
    • Jul 2014
    • 24

    #2
    Re: Toshiba 287cs--Installed Inner Finisher And Now Getting Constant Jams

    Firmware was very old. Updated and now seems to be working fine. Didn't think that would solve the issue, but so far so good.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997

      #3
      Re: Toshiba 287cs--Installed Inner Finisher And Now Getting Constant Jams

      Congratulations! =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      Working...