ES 455se that thinks it's a 355, please help...

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    Trusted Tech

    100+ Posts
    • Sep 2010
    • 197
    #1

    ES 455se that thinks it's a 355, please help...

    We swapped the logic board because of a delivery driver who plugged in the adf after turning the machine on, and everything seemed to be working fine, until we run internal prints. When we run our counter page, our 455se prints the serial number, and copy count print out correctly, but instead of printing e-STUDIO455se, it prints e-Studio355 under the serial number.

    Is there a way to change the model number so the machine prints out correctly?



    Thanks in advance,


    Marc
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997
      #2
      Re: ES 455se that thinks it's a 355, please help...

      You probably left the NVRAM from the donor machine on the Logic Board. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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