E-Studio 355 Intermittent E20 Jams

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  • Buddy
    Trusted Tech

    250+ Posts
    • Aug 2009
    • 285
    #1

    E-Studio 355 Intermittent E20 Jams

    Hi Guys,
    I have a machine that will run 20,30,50 copies and then it throws an e20 code. I have replaced the ADF and letter tray feed rollers.
    Any ideas?

    Thanks much,
    Buddy

    BTW-Does anyone else have trouble doing searches on this site. Seems no matter what I search for, or how I do it, I always get "nothing found."
    Tags: None
    • Bicyclerepairman
      Technician

      50+ Posts
      • Jan 2014
      • 63
      #2
      Re: E-Studio 355 Intermittent E20 Jams

      E020 or EA20?

        Comment

        • Buddy
          Trusted Tech

          250+ Posts
          • Aug 2009
          • 285
          #3
          Re: E-Studio 355 Intermittent E20 Jams

          Sorry, EO20.

            Comment

            • gliderider
              Trusted Tech

              100+ Posts
              • May 2015
              • 131
              #4
              Re: E-Studio 355 Intermittent E20 Jams

              Hi:

              Can you provide more information like: How is it jamming, what tray is it jamming from, amount of copies currently on the copier. There is a raft of updates on that model concerning paper jams.

              Andrew

                Comment

                • Dustp115
                  Technician
                  • Mar 2015
                  • 11
                  #5
                  Re: E-Studio 355 Intermittent E20 Jams

                  There are numerous causes for an E020 jam. Tires, transport ,registration or exit sensors, registration clutch, worn actuators and warn guides and Mylar.

                  Check the copies and see it there is a slight image shift often it is a bad registration clutch or the registration and transport actuators,followed by warn paper guides

                    Comment

                    • Bicyclerepairman
                      Technician

                      50+ Posts
                      • Jan 2014
                      • 63
                      #6
                      Re: E-Studio 355 Intermittent E20 Jams

                      Originally posted by Buddy
                      Hi Guys,
                      I have a machine that will run 20,30,50 copies and then it throws an e20 code. I have replaced the ADF and letter tray feed rollers.
                      Any ideas?

                      Thanks much,
                      Buddy

                      BTW-Does anyone else have trouble doing searches on this site. Seems no matter what I search for, or how I do it, I always get "nothing found."
                      Any luck with this issue?

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22599
                          #7
                          Re: E-Studio 355 Intermittent E20 Jams

                          Try this search engine. You'll get better results:
                          Copytechnet Forum Search - Via Google

                          It would help even more to get the jam code correct. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • Buddy
                              Trusted Tech

                              250+ Posts
                              • Aug 2009
                              • 285
                              #8
                              Re: E-Studio 355 Intermittent E20 Jams

                              Found that a spring post on the exit unit was broken. I replaced the exit unit plastic about a week ago. Still haven't heard back from the customer, so fingers still crossed. This machine would usually jam intermittently on long runs.

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 22599
                                  #9
                                  Re: E-Studio 355 Intermittent E20 Jams

                                  Congratulations on your success. Thanks for posting back. =^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

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