Toshiba e-Studio 4511 - CA10 error

[videoclocknet]

Hi guys,

I'm new to this forum. In my job we've got a Toshiba e-Studio 4511 printer. Without changing anything, now it shows "Llamar al servicio" (Call service) on the screen. When we press the [CLEAR] button and the [8] button simultaneously, it shows the CA10 error code.

When we switch it on, we hear the startup sound during 5 seconds approximately and then the 'Call service' message appear on the screen. When we press any button, the same message remain on the screen.

Can you have an idea about what it's related with?

Kind Regards,

videoclocknet

[dariel89]

Re: Toshiba e-Studio 4511 - CA10 error

CA10 is the error for the laser motor not rotating normally.

[videoclocknet]

Re: Toshiba e-Studio 4511 - CA10 error

CA10 is the error for the laser motor not rotating normally.

Ei guys, thanks for your support. I've found this:


[CA10]Polygonal motor abnormality


Is the polygonal motor rotating?


NO -> 1.Check if the connector CN352 on the LGC board is disconnected.
2.Check if the harness is open circuited or the connector pin is disconnected.
3.Check if the conductor pattern on the LGC board is short circuited or opencircuited.
4.Replace the laser optical unit.5.Replace the LGC board.


YES -> Is the printed image distorted?


YES 1.Check if the connector CN352 on the LGC board is almost disconnected.
2.Check if the harness is almost open circuited or the connector pin is almostdisconnected
3.Check if the conductor pattern on the LGC board is short circuited or opencircuited.
4.Check if the laser unit cooling fan is stopped.
5.Check if the suction area of laser unit cooling fan is plugged up.
6.Replace the laser optical unit.
7.Replace the LGC board.


NO 1.Check if the conductor pattern on the LGC board is short circuited or open circuited.
2.Check if the units with high-voltage (developer unit, transfer belt unit and 2nd transfer roller unit)are securely grounded.
3.Check if the bias supply joints of the units with high-voltage are securely connected or they are notstained.
4.Check if the plate in paper transport system is securely grounded.
5.Check if the equipment is grounded.6.Check if the laser unit cooling fan is stopped.
6.Check if the laser unit cooling fan is stopped.
7.Check if the suction area of laser unit cooling fan is plugged up.
8.Replace the laser optical unit.
9.Replace the LGC board

[onlineprofitinternetshop]

Re: Toshiba e-Studio 4511 - CA10 error

I got this trouble this one today for EStudio TOshiba 230..., where is polygonal motor..?

[blackcat4866]

Re: Toshiba e-Studio 4511 - CA10 error

er ... it's in the laser unit. Where else would it be?

=^..^=